Tina Martello
Staten Island,NY
Summary
Capable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in bar, tavern, food serving establishments.
Overview
7
7
years of professional experience
Work History
Manager & Bartender
Tina's Whiskey Tavern
08.2016 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Kings Borough
Skills
- Maintaining a Clean Bar
- Mixology Techniques
- Professional Service Standards
- Age Identification and Compliance
- Ordering Procedures
- New Hire Training
Timeline
Manager & Bartender
Tina's Whiskey Tavern
08.2016 - 06.2023
Kings Borough
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