Tina McCoy
Polk City
Summary
I am a results-driven scale master that is focused on operational efficiency and customer service excellence. I strive for attention to detail and effective collaboration, successfully reducing errors and enhancing workflow across diverse teams.
Overview
11
11
years of professional experience
Work History
Scale Master
Manatts
Ankeny, IA
06.2022 - Current
- Oversee daily scale operations, ensuring accuracy and compliance with safety standards.
- Conduct routine maintenance on scale systems to ensure reliability and performance.
- Train new team members on scale equipment and operation, operational procedures and policies, and safety guidelines.
- Develop training material to enhance knowledge of scale operation and protocols.
- Improve weight measurement processes, enhancing efficiency in load management.
- Collaborate with cross-functional teams to coordinate logistics and optimize workflow.
- Analyze systems to identify any issues with processing to improve customer service
- Operate weigh scales and issue tickets when necessary.
- Comply with safety regulations to avoid potential injuries and support company goals.
- Maintain tidy work area to reduce likelihood of accidents.
- Communicate with operators to share information related to products.
- Communicate with customers to handle delays or other issues.
- Oversee documentation accuracy and streamlined cash handling procedures to reduce customer wait periods.
- Greet customers and provided excellent service to internal and external clients.
- Verify track sheet and communicate with loaders to monitor accuracy of loaded products.
- Guide operators to correct location in the yard to ensure accurate product.
- Ensure compliance with state regulations by staying updated on industry standards and guidelines for weighing practices.
- Streamline the workflow with consistent communication between truck drivers, loaders, and other personnel.
- Enhance customer satisfaction through prompt and accurate processing of weighing transactions.
- Reduce errors in weight documentation by conducting regular equipment calibration and maintenance.
Operator
Bridgestone Firestone
Des Moines, IA
10.2021 - 06.2022
- Operated machinery to produce high-quality products while adhering to safety protocols.
- Monitored production processes, identifying and resolving issues to maintain workflow efficiency.
- Helped train new operators on equipment usage and safety procedures to enhance team performance.
- Conducted routine maintenance on machines, ensuring optimal functionality and minimizing downtime.
- Collaborated with quality control teams to ensure compliance with product specifications and standards.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
- Operated forklifts to transport materials within production area, ensuring timely delivery to workstations.
- Loaded and unloaded shipments, verifying accuracy of products against shipping documents.
Laborer
Mcaninch
Des Moines, IA
03.2015 - 03.2020
- Occasionally operated heavy machinery to support site preparation.
- Oversaw loading and unloading of materials, ensuring efficient workflow.
- Executed complex tasks, ensuring adherence to quality standards and regulations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in maintaining clean and organized work environments to promote safety standards.
- Collaborated with team members to complete projects within specified timelines.
- Expanded skill set through continuous learning and training classes related to laborer tasks.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported groundwork projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Education
CNA - Nursing
DMACC
Ankeny, IA05-2002
High School Diploma -
Stephen Decatur
Decatur, IL05-1989
Skills
- Operations management
- Customer service
- Time management
- Data entry
- Safety requirements
- Scale operations
- Equipment inspection
- Product weighing
- Maintenance and troubleshooting
- Department of transportation regulations
- Accurate recordkeeping
- Regulatory compliance
- Teamwork and collaboration
- Problem-solving abilities
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Machine operation
- Adaptability and flexibility
- Warehouse operations
- Safety procedures
- Task prioritization
- Self motivation
- Professionalism
- Quality control
- Inventory management
- Adaptability
- Deadline adherence
Timeline
Scale Master
Manatts
06.2022 - Current
Operator
Bridgestone Firestone
10.2021 - 06.2022
Laborer
Mcaninch
03.2015 - 03.2020
CNA - Nursing
DMACC
High School Diploma -
Stephen Decatur