Seeking a dynamic and challenging role that offers opportunities for personal and professional growth. Eager to leverage my diverse skill set in dental, medical, sales, and team leadership to contribute to the success of an innovative organization.
Overview
11
11
years of professional experience
Work History
Territory Sales Representative
Hiossen
07.2024 - Current
Drive sales growth by cultivating new prospects and expanding relationships with existing clients.
Conduct six to ten daily meetings with dental professionals to promote products and recruit seminar attendees.
Collaborate on account management to ensure timely collections and customer satisfaction.
Completed extensive product and sales training, demonstrating technical knowledge and effective sales techniques.
Shop Manager
Smile Direct Club
01.2022 - 12.2023
-Promoted to Shop Manager in 2022; led a team of three members, resulting in a 20% increase in Hawaii's sales, achieving a $5 million market
Fostered a positive work environment focused on continuous professional development and ensuring optimal client experience
Supported monthly company-wide calls to enhance team member engagement and commitment
Successfully relocated shop, reducing downtime and maintaining 5-star customer service
Contributed to business operations until the closure of the company due to Chapter 7 bankruptcy in December 2023
Sales Associate
Smile Direct Club
01.2019 - 01.2022
- Achieved top sales results monthly among a team of five, leading the location to be the #1 performer in key metrics in 2019, 2020, and 2021
Selected to travel to New England to train and launch a new sales market, resulting in improved conversion rates and client satisfaction scores
Built relationships, collected records( intraoral scans) and payments from patients to get them started on a teeth alignment journey
Orthodontist Chairside Assistant + Lab Technician
Make a Smile Dental
05.2017 - 12.2018
Traveled between eight offices to prepare patients for treatment, assist chair-side, and ensure rooms were sterilized according to OSHA standards
Took detailed impressions for orthodontic appliances and retainers
Quickly learned to trim models and make appliances such as expanders, retainers, whitening trays as well as space maintainers
Kept all records and charting notes organized and complete
Perfected oral photography and 3D scans; Maintained a clean and sterile environment per OSHA standards
Front Desk Receptionist
Allmed Medical Center
04.2014 - 09.2014
Managed multi-line phone systems with professional etiquette and scheduled patient appointments efficiently
Verified eligibility/insurance and maintained all insurance demographics up-to-date
Welcomed and checked in patients with a smile at accurate times
Retained confidentiality of business and patient information