Tina Metcalf
Wichita,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Boot Barn
Wichita, KS
06.2021 - 07.2023
- Assist customers with order entry and inquiry
- Troubleshoot for any problems with order
- Challenging and stimulating work.
Banquet Server
LGC Hospitality
Wichita, KS
04.2019 - 09.2019
- I worked as a server at banquets and receptions in various locations throughout Wichita.
Patient Care Coordinator
Lentz Eye Care
Wichita, KS
01.2019 - 03.2019
- I greeted and checked patients in
- I learned an extensive amount about the two major forms of vision insurance, Eyemed and VSP and how to get authorization for the patient.
Ophthalmic Technician
Dr. Rena Patel
Wichita, KS
07.2017 - 08.2017
- I pre tested patients in a busy fast paced office
- I am proficient with the OCT, Qlikview, autorefractor, and lensometer
- In just 2 months I did learn how to take photos with the fundus camera which is seen only in Ophthalmology and not Optometry.
Cashier
Target
Wichita, KS
08.2016 - 07.2017
- I assisted guests with their purchases and I did this in a very efficient and friendly manner
- I worked at this company for 11 months, was never late and never called in
- Very hard working and reliable employee.
Doctor's Assistant
Wichita Optometry
Wichita, KS
11.2016 - 03.2017
Lead Teacher Toddler Room
Kindercare
Wichita, KS
12.2015 - 08.2016
Education
Bachelor of Science - Exercise Science
University of Kansas
Skills
- Training
- Filing
- Teaching
- Microsoft Office
- Retail sales
- Organizational Skills
- Management
- Ophthalmology Experience
- Communication skills
- Customer service
- Time management
- Computer skills
- Sales
- Account Updating
- Data Entry
- Paperwork Processing
- Scheduling
- Consultative Sales
- Complaint Resolution
- Data Collection
- Report Generation
- Microsoft Excel
- Professional Telephone Demeanor
Timeline
Customer Service Representative
Boot Barn
06.2021 - 07.2023
Banquet Server
LGC Hospitality
04.2019 - 09.2019
Patient Care Coordinator
Lentz Eye Care
01.2019 - 03.2019
Ophthalmic Technician
Dr. Rena Patel
07.2017 - 08.2017
Doctor's Assistant
Wichita Optometry
11.2016 - 03.2017
Cashier
Target
08.2016 - 07.2017
Lead Teacher Toddler Room
Kindercare
12.2015 - 08.2016
Bachelor of Science - Exercise Science
University of Kansas
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