Tina Murphy
Plano,TX
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
37
37
years of professional experience
Work History
SALES DIRECTOR
Mary Kay Cosmetics
Plano, TX
01.1994 - Current
- Executed strategic plans for growth and new acquisitions.
- Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
- Exceeded sales goals through effective time management and resource allocations.
- Hired, trained and built high-performing team, increased team size by 85%.
- Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
MARKETING REPRESENTATIVE
Hallmark Cards Inc.
Kansas City, MO
03.1991 - 03.1994
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Managed over 60 customer telephone calls daily to avoid on-hold wait times.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Identified appropriate marketing channels and target customers for campaigns
ACCOUNT EXECUTIVE
Schmid Laboratories
Denver, CO
02.1989 - 03.1991
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Drove new business development through qualifying leads, building relationships and executing strategic sales, grew account sales by 135%.
- Strengthened customer and broker relationships with proactive and collaborative approach to managing needs.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
ACCOUNT REPRESENTATIVE
McKesson Pharmaceutical Distribution
Denver, CO
01.1988 - 02.1989
- Expanded territory by executing effective warm calls and negotiating contracts.
- Contacted customers to assess satisfaction and current needs.
- Drove sales by developing exceptional customer rapport to foster satisfaction.
- Increased account sales by 210%.
CUSTOMERR SERVICE REPRESENTATIVE
Eastman Kodak Company
Omaha, NE
08.1986 - 12.1988
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Arts - Mass Communications Marketing
Western Illinois University
Macomb, IL05.1986
Skills
- Critical Thinking
- Pricing Strategies
- Operating Procedures and Policies
- Manage Profitability
- Building and Leading Teams
- Persuasive Negotiations
- Lead Identification and Generation
Accomplishments
Mary Kay Top Sales Performer of $50,000 in Personal Sales - 2014, 2017, 2018, 2021, 2022
Mary Kay Top Team Builder - 2017, 2022
Schmid Laboratories - #1 Sales Territory in Mid- Central Region - 1990
Timeline
SALES DIRECTOR
Mary Kay Cosmetics
01.1994 - Current
MARKETING REPRESENTATIVE
Hallmark Cards Inc.
03.1991 - 03.1994
ACCOUNT EXECUTIVE
Schmid Laboratories
02.1989 - 03.1991
ACCOUNT REPRESENTATIVE
McKesson Pharmaceutical Distribution
01.1988 - 02.1989
CUSTOMERR SERVICE REPRESENTATIVE
Eastman Kodak Company
08.1986 - 12.1988
Bachelor of Arts - Mass Communications Marketing
Western Illinois University
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