Tina Nguyen
Hewitt,TX
Summary
Dynamic leader overseeing multi-location operations in the food and beverage sector, driving customer satisfaction and operational efficiency. Focused on enhancing sales through strategic inventory management and performance development, fostering high-performing teams that align with company standards.
Overview
8
8
years of professional experience
Work History
Multi-Store Manager
Cha Community
02.2022 - Current
- Managed daily operations across store locations, Waco and Temple, to maintain cleanliness standards, safety regulations adherence, and employee conduct for excellent service.
- Monitored inventory levels and placed new orders weekly across 3 suppliers to keep both locations well stocked.
- Owned the entire employee lifecycle of hiring to training for a team of 15 individuals.
- Structured a bi-weekly schedule for accurate staffing.
- Organized quarterly meetings with members from each location to discuss current issues or challenges related to their respective stores.
- Planned & launched 2 different seasonal menus yearly for the past 4 years.
Team Leader & Marketing Assistant
Chick-fil-A
08.2018 - 02.2022
- Supported daily operations to keep team work efficient and customers satisfied.
- Helped train new team members weekly on specific positions procedures while ensuring quality and safety standards.
- Audited bi-weekly inventory to properly measure supplies needs.
- Helped coordinate monthly promotional events with local sponsors, including medical offices and school activities.
- Generated content for social media accounts to improve engagement.
Education
Bachelor Degree - International Business & Marketing
University Of Mary Hardin Baylor
Belton, TX12-2024
Projects
- Successfully launch a new Cha Community storefront. Oversaw the pre-opening planning of staff recruitment and training to inventory procurement and equipment setup. Ensure service standards and cultivated a productive work environment.
- Formulated a new syrup that was added to Cha Community's signature syrup line, from recipe development to customers trial test.
Languages
- Vietnamese, fluent
- English, fluent
Timeline
Multi-Store Manager
Cha Community
02.2022 - Current
Team Leader & Marketing Assistant
Chick-fil-A
08.2018 - 02.2022
Bachelor Degree - International Business & Marketing
University Of Mary Hardin Baylor