Tina Palacios
Utica
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office manager
Msa primary care
Newark
01.2017 - Current
- Liaison between the physicians and outside facilities, hire and manage all clinical, laboratory and x-ray staff.
- Coordinated daily operations to maintain smooth workflow.
- Managed patient interactions to effectively address needs.
- Managing all Medicare programs.
- Assisting outside vendors coordinate with our office and managing any insurance programs.
- Auditing off all patient encounters with providers.
- Ordered supplies to maintain adequate inventory levels.
- Staff training and in-services.
- Re-certification of staff and providers.
- Supported team functions by performing various daily tasks.
Floor nurse unit manager
Tuscany Gardens Nursing Home
Pataskala
08.2010 - 12.2016
- Oversaw daily staff operations to promote effective workflow and team collaboration.
- Tracked infection control measures and staff immunizations to uphold health standards.
- Quarterly and Monthly assessment's of residents.
- Documented residents' day-to-day activities to maintain accurate care records.
- Correspondence with the physicians and outside facilities.
- Interacting with resident's family and outside vendors.
- Medications pass, and treatments.
- Coordinating transportation for residents, among many other daily duties.
Education
Nursing (College) -
Fortis
Columbus, OH06-2011
Skills
- Communication skills
- Customer service
- Office experience
- Nursing
- Administrative experience
- Budgeting
- Time management
- Attention to detail
- Microsoft Office
- Office management
- Leadership
- Microsoft Excel
- Phone etiquette
- Supervising experience
- QuickBooks
- Microsoft Word
Certification
- LPN
- CPR Certification
Timeline
Office manager
Msa primary care
01.2017 - Current
Floor nurse unit manager
Tuscany Gardens Nursing Home
08.2010 - 12.2016
Nursing (College) -
Fortis