TINA PHILLIPS
LORETTO HOSPITAL
Chicago,IL
23
years of professional experience
Results-driven Registration Assistant with a solid track record in data accuracy and process improvement. Known for strong verbal and written communication skills, fostering collaboration and ensuring compliance with hospital policies.
Detail-oriented Registration Assistant with expertise in document management, patient scheduling, and HIPAA compliance. Proven ability to enhance patient experiences and streamline processes through effective communication and problem-solving.
Work History
Registration Assistant
23 Years 3 Months- Managed patient registration processes to ensure accurate data entry and compliance with hospital policies.
- Coordinated scheduling for patient appointments, optimizing clinic workflow and enhancing patient experience.
- Trained new staff on registration protocols and electronic health record systems, fostering a collaborative work environment.
- Streamlined data collection procedures, improving accuracy of patient information and reducing processing time.
- Collaborated with healthcare providers to resolve billing discrepancies, ensuring timely communication and effective problem-solving.
- Implemented feedback mechanisms for patients to enhance service delivery and address concerns promptly.
- Led initiatives to maintain HIPAA compliance, safeguarding patient information during data handling processes.
- Assisted with special projects as assigned by supervisors, contributing valuable input to drive improvements within the department.
- Utilized various software programs proficiently to maintain efficient workflow processes.
Education
Associate of Science
Skills
Document management
Information verification
Confidentiality
Problem-solving
Verbal and written communication
Patient scheduling
Patient registration
Insurance verification
Registration data intake
Appointment scheduling
Pre-registration documentation
Admissions and registrations
Timeline
Registration Assistant
LORETTO HOSPITAL
04.2003 - CurrentRead More
HAROLD WASHINGTON COLLEGE
Associate of Science
Read More