Tina Richards
Newport
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Diegos Newport. Proven ability to enhance guest engagement and optimize dining experiences. Expertise in cash handling and training new staff, fostering a collaborative environment that drives repeat business and operational excellence.
Overview
8
8
years of professional experience
Work History
Server
Diegos Newport
03.2020 - 05.2025
- Delivered exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure timely food preparation and quality presentation.
- Trained and mentored new servers on menu offerings, service standards, and operational procedures.
- Managed table assignments efficiently to optimize guest seating and enhance dining experience.
Cashier
Scooter World
05.2018 - 09.2018
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained clean and organized checkout areas to ensure efficient operations.
- Handled cash, credit, and debit transactions while ensuring compliance with company policies.
Cashier
Newport Fudgery
06.2017 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
Rocky Hill School
East Greenwich, RISkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
Timeline
Server
Diegos Newport
03.2020 - 05.2025
Cashier
Scooter World
05.2018 - 09.2018
Cashier
Newport Fudgery
06.2017 - 08.2018
Rocky Hill School
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