Tina Romero
Commerce City ,CO
Summary
Results-driven professional with strong accounts receivable management, invoice processing, and collections management skills; Committed to enhancing cash flow and maintaining positive client relationships.
Overview
11
11
years of professional experience
Work History
Accounts Receivable
Revival Fire Protection
Lakewood , CO
05.2025 - Current
- Processed customer payments for outstanding accounts receivable balances, contributing to improved cash flow management.
- Recorded and processed payments, managed aging reports, and followed up on overdue balances to maintain positive cash flow and client relationships.
- Generated and distributed accurate customer invoices and repair documentation to ensure timely billing.
- Managed accounts receivable functions including collections, deposits, refunds, credits.
- Monitored and approved fire life safety inspections, maintenance, and retest reports.
- Interpret and enforce local, state, and national fire codes (e.g., NFPA and ICC regulations) to guarantee property safety.
Service Coordinator
Black Roofing
Boulder , CO
05.2024 - 05.2025
- Coordinated service requests and schedules for roofing projects to enhance resource allocation and meet customer demands.
- Managed high volume of service requests, ensuring accurate daily dispatch of 10 technicians to meet customer needs.
- Resolved client complaints promptly to ensure satisfaction and maintain service quality.
- Assisted in resolving customer inquiries and complaints with efficiency and professionalism.
- Communicated with clients to clarify project details and set expectations effectively.
- Prepared and processed invoices, collecting payments and following up on outstanding balances.
- Generated reports and managed payroll alongside administrative tasks to support operational efficiency.
Relocation Specialist
City And County Of Denver - Human Services
Denver , CO
10.2023 - 09.2024
- Coordinated travel arrangements and booked travel reservations for newcomers to ensure smooth relocation.
- Guided newcomers in navigating local resources and government assistance programs to facilitate their transition.
- Resolved daily operational problems and implemented effective solutions to maintain service quality.
- Allocated and managed resources effectively, including time, budget, and personnel.
- Provided direction and motivation to team members to meet objectives.
Account Manager/Business Development Manager
Boken Wiring
Denver , CO
01.2021 - 10.2023
- Identified and developed opportunities to generate revenue and close sales
- Cultivated relationships with partners, agencies, and vendors to enhance marketing initiatives
- Ensured brand consistency across marketing channels and materials to strengthen brand identity.
Regional Sales Manager
Titan Laboratories
Denver , CO
05.2015 - 11.2020
- Identified ongoing sales opportunities, broadening client's current preventive maintenance offerings and addressing evolving needs.
- Facilitated sales of preventative maintenance programs, enhancing customer satisfaction through tailored customer care, quality management, and workforce planning.
- Managed invoicing, cash receipts, accounts payable/receivable, and collections, ensuring accurate financial operations.
Education
High School Diploma -
Overland High School
Aurora, CO05-1997
Skills
- Accounts receivable management
- Invoice processing
- Collections management
- Revenue collection
- Regulatory compliance
- Resource management
- Customer relationship management
Timeline
Accounts Receivable
Revival Fire Protection
05.2025 - Current
Service Coordinator
Black Roofing
05.2024 - 05.2025
Relocation Specialist
City And County Of Denver - Human Services
10.2023 - 09.2024
Account Manager/Business Development Manager
Boken Wiring
01.2021 - 10.2023
Regional Sales Manager
Titan Laboratories
05.2015 - 11.2020
High School Diploma -
Overland High School