Tina Scott
RALEIGH,NC
Summary
Results-driven General Manager with over a decade of experience in maximizing operational efficiency and team performance. Skilled in P&L management, fostering positive work environments, and nurturing client relationships to achieve long-term success.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
23
23
years of professional experience
Work History
General Manager
The Butcher's Market
04.2013 - 07.2025
- Directed daily operations, ensuring efficiency in inventory management and quality control processes.
- Evaluated financial performance metrics, making strategic adjustments to meet budgetary goals and enhance profitability.
- Managed budget implementation, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
California Pizza Kitchen
Server
02.2011 - 03.2013
- Demonstrated self-motivation by consistently completing tasks ahead of deadlines.
- Worked effectively in fast-paced environments.
- Effectively collaborated with team members while successfully completing individual tasks.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Assistant Manager
Holmes Oil Company
03.2006 - 01.2010
- Oversaw daily operations, ensuring adherence to safety protocols and company policies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Medical Coding and Billing Specialist
Mid Caolina OBGYN
02.2004 - 02.2006
- Reviewed and resolved billing discrepancies, enhancing revenue cycle efficiency.
- Analyzed medical documentation for accurate coding and billing compliance.
- Collaborated with healthcare providers to clarify documentation requirements for optimal reimbursement.
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
Stock Room Associate
JCPenney
05.2002 - 01.2006
- Managed incoming merchandise by processing shipments and verifying contents against purchase orders.
- Implemented best practices for inventory management, enhancing workflow efficiency and reducing errors.
- Organized stockroom inventory to ensure efficient access and accurate product availability.
- Collaborated with team members to maintain optimal stock levels and minimize discrepancies.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared pallets for shipment or use by sales floor employees.
- Supported store''s visual merchandising efforts, assembling display fixtures and arranging products according to planograms provided by managers or merchandisers.
- Received incoming merchandise and stored in correct stock locations.
Education
High School Diploma -
Millbrook High School
Raleigh, NC05-2004
Skills
- Operations management
- P&L management
- Inventory control
- Staffing
- Procurement management
- Employee oversight
- Workforce scheduling
- Vendor relationships
- Leadership and team building
- Team management
- Training and coaching
- Talent development
- Customer relations
- Problem resolution
- Collaborative team member
- Employee assessments
- Leadership skills
Timeline
General Manager
The Butcher's Market
04.2013 - 07.2025
California Pizza Kitchen
Server
02.2011 - 03.2013
Assistant Manager
Holmes Oil Company
03.2006 - 01.2010
Medical Coding and Billing Specialist
Mid Caolina OBGYN
02.2004 - 02.2006
Stock Room Associate
JCPenney
05.2002 - 01.2006
High School Diploma -
Millbrook High School