Tina Slaughter
Doerun,GA
Summary
Results-driven Patient Registration Specialist with a strong history at Phoebe Putney Memorial Hospital, recognized for enhancing patient satisfaction through effective communication and superior organizational skills. Proven expertise in streamlining financial procedures, leading to a seamless check-in experience for patients. A friendly demeanor combined with exceptional multitasking abilities ensures high-quality patient care and efficient office management.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Office Medical Center Representatitive
Phoebe Putney Memorial Hospital
Albany, GA
02.2021 - Current
- Processed insurance claims for payment of services rendered by the medical center.
- Collected patient payments in a timely manner and maintained accurate records of all transactions.
- Verified demographics and insurance information to register patients in computer system.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Communicated financial obligations to patients and collected fees at time of service.
Patient Access Specialist
Phoebe Putney Memorial Hospital
Albany, GA
02.1997 - 02.2021
- Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
- Maintained accurate records of patient registration information in electronic health record system.
- Ensured all required forms were completed accurately prior to patient visit.
- Performed data entry tasks associated with registrations such as entering demographic data into system database.
- Provided assistance with answering questions related to billing processes or assisting customers with payment plans.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Verified demographics and insurance information to register patients in computer system.
Dental Assistant
The Filling Station Family Dental Care
Albany, GA
09.1992 - 02.1997
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Sanitized equipment cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Maintained a neat, clean and organized environment throughout the office.
Education
Dental Assistant Certificate -
Albany Technical College
Albany, GA05-1992
High School Diploma -
Dougherty Comprehensive High School
Albany, GA06-1989
Skills
- Appointment scheduling
- Insurance verification
- Patient identity verification
- Patient registration
- Financial procedures adherence
- Phone and email etiquette
- Friendly and outgoing
- Verbal and written communication
- Fee collection
- Payment processing
- Registration and admissions
- Multitasking and organization
- Patient check-in
- Patient account management
Certification
- Certified Patient Account Representative (CPAR) 2010
References
References available upon request.
Timeline
Office Medical Center Representatitive
Phoebe Putney Memorial Hospital
02.2021 - Current
Patient Access Specialist
Phoebe Putney Memorial Hospital
02.1997 - 02.2021
Dental Assistant
The Filling Station Family Dental Care
09.1992 - 02.1997
- Certified Patient Account Representative (CPAR) 2010
Dental Assistant Certificate -
Albany Technical College
High School Diploma -
Dougherty Comprehensive High School
Similar Profiles
Cindy ScottCindy Scott
Registered Nurse, CCU at Phoebe Putney Memorial HospitalRegistered Nurse, CCU at Phoebe Putney Memorial Hospital
Anna Claire SmurdaAnna Claire Smurda
Neonatal Intensive Care Unit Registered Nurse at Phoebe Putney Memorial HospitalNeonatal Intensive Care Unit Registered Nurse at Phoebe Putney Memorial Hospital
Deaunna TillmanDeaunna Tillman
Registered-nurse at Phoebe Putney Memorial HospitalRegistered-nurse at Phoebe Putney Memorial Hospital