Dedicated and skilled Healthcare Professional of 26 years with clinical experience. Organization skills unmatched, very knowledgeable and trainable as well as being very reliable
Overview
28
28
years of professional experience
Work History
Front Office Coordinator/Medical Team Lead
Harbor Behavioral Health
Upper Sandusky, Ohio
09.2022 - Current
Greeted and welcomed guests upon arrival.
Answered telephones, screened calls, and directed inquiries to the appropriate staff member.
Scheduled appointments for clients and visitors.
Conducted drug screening tests using urine, hair, and breath samples according to established protocols. and conduct GeneSight Testing.
Monitored medication inventory, identified shortages, and placed orders with suppliers to restock shelves.
Managed medication orders and refills as needed.
Fill out Patient FMLA paperwork in a timely manner.
Prior Authorizations with medications and Insurances.
Medical Assistant
Wyandot Memorial Hospital
Upper Sandusky, Ohio
01.2016 - 09.2022
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Provided patient education on disease processes and treatment plans to ensure understanding of the medical plan.
Monitored vital signs during each visit to ensure patient safety.
Created and maintained accurate patient appointment records.
Received and processed patient scheduling requests in a timely manner.
Medical Assistant
Midewest Internal Medicine
Marion, OH
02.2014 - 01.2016
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Verified patient insurance coverage, including eligibility, benefits and authorizations for medical services.
Certified Dialysis Technician/Certified Medical Assistant
Heart of Ohio Dialysis
Marion, Ohio
06.1996 - 02.2014
Performed dialysis treatments on patients according to physician orders and nursing assessments.
Assessed patient condition before, during, and after treatment and reported any changes to the Charge Nurse or Physician.
Administered medications as prescribed by physician while monitoring patient's vital signs.
Maintained accurate records of all treatments given to each patient.
Monitored patient responses to treatments and changed settings accordingly.
Ensured appropriate functioning of equipment prior to use in order to ensure safety of patient.
Provided education and support for patients regarding their dialysis treatment plan.
Evaluated new procedures and techniques related to dialysis treatments for implementation in clinical setting.
Reported any equipment malfunctions immediately to supervisor or biomedical engineer for repair and replacement.
Maintained a safe environment for staff, visitors, and patients at all times.
Assisted with the training of new staff members on proper operation of dialysis equipment.
Education
Some College (No Degree) -
Marion Technical College
Marion, OH
Skills
Call forwarding
Departmental support
Call Routing
Calendar Management
Filing
Meeting Scheduling
Office supplies inventory management
Appointment confirmation
Front Office Management
Sensitive information handling
File Organization
Problem-solving capabilities
Schedule Coordination
Office Organization
Basic accounting
Customer Service
Opening and closing offices
Scheduling appointments
Office Management
Timeline
Front Office Coordinator/Medical Team Lead
Harbor Behavioral Health
09.2022 - Current
Medical Assistant
Wyandot Memorial Hospital
01.2016 - 09.2022
Medical Assistant
Midewest Internal Medicine
02.2014 - 01.2016
Certified Dialysis Technician/Certified Medical Assistant
Heart of Ohio Dialysis
06.1996 - 02.2014
Some College (No Degree) -
Marion Technical College
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