Tina Starr
PLAISTOW,New Hampshire
Summary
Seasoned Phlebotomist with over 25 years of expertise in blood collection and patient care. Specializes in training staff, maintaining safety protocols, and ensuring HIPAA compliance. Focused on enhancing patient outcomes through collaborative healthcare practices and delivering high-quality patient care.
Overview
43
43
years of professional experience
Work History
Phlebotomist II
Quest Diagnostics, Patient Services
Marlborough, Massachusetts
03.1999 - Current
- Collected blood samples from patients following strict safety protocols.
- Verified patient identification and sample labeling for accuracy.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Educated patients on procedures to reduce anxiety and ensure comfort.
- Maintained a clean and organized work environment in the laboratory.
- Collaborated with healthcare team to coordinate patient care efficiently.
- Oversaw inventory of phlebotomy supplies to ensure operational readiness.
- Trained new staff on phlebotomy techniques and procedures to maintain high standards of patient care.
- Verified patient information prior to specimen collection.
- Documented patient information accurately in electronic health records system.
- Adhered to HIPAA guidelines regarding patient privacy.
- Provided excellent customer service while interacting with patients.
- Enhanced team capabilities by providing comprehensive training to new phlebotomists.
- Ensured compliance with federal regulations governing laboratory procedures.
- Scheduled appointments and coordinated patient flow to minimize wait times and enhance patient experience.
Phlebotomist
Promed/Labcorp
Salem, New Hampshire
03.1989 - 03.1999
- Performed venipuncture and other blood collection procedures according to established standards.
- Obtained blood samples from patients, ensuring quality and safety standards in clinical setting.
- Verified patient information to enhance accuracy and reliability of specimen collection.
- Maintained accurate patient documentation to support compliance and traceability during sample collection.
Corporate Secretary
BayBank Merrimack Valley
Haverhill, Massachusetts
06.1983 - 06.1988
- Maintained corporate records
- Oversaw scheduling of board meetings, ensuring all logistical needs were met.
- Provided administrative support to senior management
- Facilitated information sharing among departments
- Oversaw front desk operations, including file management and document preparation, to maintain an orderly environment.
- Greeted visitors and managed phone inquiries at the front desk to create a welcoming atmosphere.
Education
Pensacola State College
Pensacola, FLNorthern Essex Community College
Haverhill, MASkills
- Blood sample collection
- Patient identification
- Specimen transport
- HIPAA compliance
- Electronic health records
- Patient relationship management
- Customer service
- Time management
- Trained staff
Custom Section 1
- 2026 Q branding team membership
- 2024 QuestCan membership
Timeline
Phlebotomist II
Quest Diagnostics, Patient Services
03.1999 - Current
Phlebotomist
Promed/Labcorp
03.1989 - 03.1999
Corporate Secretary
BayBank Merrimack Valley
06.1983 - 06.1988
Pensacola State College
Northern Essex Community College