TINA SVETLANA TORRES GOMEZ
Herndon
Summary
Dynamic Management and Program Analyst with extensive experience at Homeland Security Investigations, adept in personnel systems and budget management. Proven track record in optimizing onboarding processes and enhancing travel management efficiency. Skilled in ESP and TAGG, with strong analytical abilities and a commitment to excellence in administrative support.
Overview
11
11
years of professional experience
Work History
Management and Program Analyst - GS 0343-14
Homeland Security Investigations
Reston
09.2020 - Current
- Serves as Human Resources Manager for almost six hundred SAC Washington DC employees implementing, coordinating, and overseeing major department-wide mission and administrative human resources programs using Information Management techniques, Planning and Evaluating skills.
- Executed onboarding for numerous entry-level criminal investigators, self-funded lateral reassignments (SFLRs), and promotions. Facilitated employee departures such as retirements, resignations, and reassignments.
- Submits and process TAGG actions including but not limited to recruitment of employees, and student volunteers, position conversion, employee promotions, office expansion, and reorganization, TPPCS and SFLR requests.
- Submits Personnel Actions (SF 52) through Electronic System for Personnel (ESP System) including but not limited to recruitments, promotions, Within-Grade Increases (WIGIs), SFLRs, recruitment, and retirements.
- Serves as main Point of Contact (POC) for the office's Student Volunteer Program acting as a liaison between Students, Supervisors, and Work Force Management.
- Acted as key liaison for the Office of Worker's Compensation (EComp) System and MedPar, ensuring efficient processing of claims and inquiries.
- Responsible for Entry-Level Structured Interviews, 1811 GS-14 Structured Interviews, and Automated Performance Management System (APMS).
- Serves as the Acting Administrative Officer who is responsible for directing, implementing, coordinating, and overseeing major administrative segment of a SAC-wide program which provides administratively technical assistance and support to management staff and the SAC.
- Performs duties of Budget Approving Official which includes, reviewing and approving FFMS budget change orders, EPCTW requests, reimbursements, and debit card transactions.
- Performed duties as the Federal Agency Travel Administrator (AOPC) and Federal Agency Travel Administrator (FATA), overseeing travel management processes to ensure adherence to agency policies.
- Performed duties as Travel Superuser and office administrator for Concur Travel System.
- Reviews, process and approves Travel Authorization and Travel Vouchers via Concur System.
- Ensures travelers submit travel vouchers within five (5) days of travel completion through email reminders which significantly reduce the number of late/pending vouchers.
- Performs ICE Travel Card AOPC duties and responsibilities for SAC DC which included monitoring and maintaining timely reporting of Citibank Travel Card delinquencies and assured that cardholders and their supervisors adhere to DHS travel policy; Reviewed all travel card transactions and determined if all are valid and acceptable per DHS travel policy; Submitted Monthly AOPC Checklist and reviewing Delinquency List, All Transaction Detail Report and Cash Transaction Reports.
- Maintained detailed records of travel card audits, facilitating prompt submission of justifications and credentials for issue resolution.
- Manages and requests credit increase limit on travel cards and closely communicates with Travel Services for on-time request approval.
- Serves as the Acting Administrative Officer (A) in the absence of the AO.
Regional Mission Support Specialist
US Department of State
Abu Dhabi
12.2016 - 08.2020
- Managed, monitored, analyzed, formulated, evaluated, and led administrative programs for Homeland Security Investigations Attaché, Abu Dhabi, Dubai, Muscat, and Doha. Acted as the primary administrative liaison between the HSI Attaché offices and relevant offices within the HSI headquarters, and the Department of State (DOS) Embassy Offices.
- Led development and execution of overall budgets and spending plans for four DHS/HSI offices, including tracking and monitoring budget obligations and expenditures, conducting budget analysis, and preparing budget reports and reprogramming.
- Analyzed expenditures and advised the Attaché or designee, and the sub-offices in Dubai, Muscat and Doha of any anticipated shortfalls or significant overages to the budget.
- Prepared collected and maintained all financial records for the purposes of both internal and external audits.
- Managed and reconciled budget exceeding $1M annually, assisted in resource reviews for major allocation decisions, and controlled Inter-agency Cooperative Administrative Support Services (ICASS) funding with accurate cost center charge applications for DHS/HSI Abu Dhabi and Dubai.
- Served as Property Custodian and is responsible for Property Management for the DHS/HSI Attaché office in Abu Dhabi and regional Dubai, Muscat, and Doha offices.
- Coordinated annual inventories of sensitive equipment, general office equipment and GOVs and reconciles inventories through Sunflower (SAMS) automated software system with supervisory certification.
- Advised DHS/HSI Attaché and regional offices on all administrative matters, including budget, procurement, travel, time and attendance, property administration, fleet management, records administration, country clearances, and applicable benefits and allowances for USDH and FSNs.
- Managed the archiving of investigative files, ensuring proper handling, storage, and disposal of all current and historic files/records according to applicable laws and policies.
- Served as the Personal Identity Verification (PIV) Card Issuance Facility (PCIF) Manager for all DHS employees in the Middle East and African regions.
Visits and Events Coordinator
US Department of State
Abu Dhabi
04.2015 - 11.2016
- Managed hotel reservations and logistics for diverse Embassy visits, including POTUS, VPOTUS, SecState, and Congressional delegations.
- Coordinated management of official and military visits to post, ensuring seamless logistics as primary point of contact.
- Key logistics point of contact on major Embassy official events (US National Day, Suhoor, Thank You Event, etc.).
- Acted as the main logistical point of contact among Motor Pool, Expediting, Travel, Procurement, and other mission sections to fulfill visit requirements according to established procedures.
- Facilitated travel arrangements for official visits, streamlining logistical processes to support mission objectives.
- Spearheaded Embassy wide events with the supervision of the General Services Officer.
- Supported post activities for official representational events.
- Main administrator for Mission's Visits Center website.
Education
Bachelor of Science - Business Administration
California State University
Fullerton, CAAssociate of Arts - Business Administration
Fullerton College
Fullerton, CASkills
- USA Staffing
- Automated Performance Management System (APMS)
- Employees' Compensation Operations & Management Portal (eCOMP)
- Federal Financial Management System (FFMS)
- Electronic System for Personnel (ESP)
- Tracking Application for Good Government (TAGG)
- WebOpus
- Concur Travel Training (FATA/Superuser)
- WebView (Financial Software)
- GovTA(Time and Attendance)
- MedPar
- Sunflower Training (DHS Inventory System)
- Student Loan Repayment Program Power App
Timeline
Management and Program Analyst - GS 0343-14
Homeland Security Investigations
09.2020 - Current
Regional Mission Support Specialist
US Department of State
12.2016 - 08.2020
Visits and Events Coordinator
US Department of State
04.2015 - 11.2016
Bachelor of Science - Business Administration
California State University
Associate of Arts - Business Administration
Fullerton College