Tina Ta
Richardson,TX
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Baylor Scott & White Health
05.2021 - Current
- Provide pharmacy services, manages inventory, and delivers pharmaceutical care as assigned and in accordance with the Texas State Board of Pharmacy (TSBP) regulations
- Knowledge of Pharmacy Care modalities, terminology, pharmaceutical calculations, terminology, drug use and aseptic techniques, standards, and equipment
- Efficient but not limited to using required software applications, data entry, information security, electronic medical documentation, handheld scanning and email.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Pharmacy Technician – Prior Authorization Representative
CVS Caremark
10.2016 - 05.2021
- Review and approves physician’s inquiries received by telephone and/or facsimile, based on guidelines and criteria
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Maintain complete, timely and accurate documentation to pharmacists
- Provide friendly and confidential services to all internal and external customers.
Assistant Manager/Co-Director
K Convenience Store
01.1993 - 01.2015
- Promote excellent service and resolve customer complaints in a timely, professional manner
- Recruit, hire, and train employees, as well as develop the store staff
- Analyze daily sales and expense information and develop plans to maximize sales and net profits.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Engineer Lab Technician
Littelfuse Inc.
01.2005 - 01.2008
- Provided customer service and fulfilled samples requests
- Regularly reviewed and interpreted failure analysis, characterized new products, provided competitor evaluations, qualification testing, de-capsulation and performed reliability testing
- Worked with requestors and management to complete incoming engineering requests
- Performed parametic reliability testing and failure analysis by de-encapsulation and inspection
- Assisted engineers to develop automated switching and protection thyristor application test circuits.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
Probe Technician/Fab Operator
Dallas SemiConductor
01.1998 - 01.2001
- Operated production equipment: Implant, wet line, photo, scanning electron microscope
- Worked with chemical and microscope inspection, data collection and entry
- Assembled, disassembled and tested probe cards while troubleshooting to component level
- Performed tests and products qualifications on equipment and documented result
- Maintained all equipment-related documentation
- Interfaced with three different shifts of professional technicians, production supervisors and engineer staff.
Vietnamese Interpreter/Office Manager
Tizoc’s Language Consultant
01.1995 - 01.1997
- Translated and counseled juvenile and adult offenders and clients
- Used bilingual capabilities to translate bookkeeping and answer multi-phone lines
- Provided consultancy to managers and personnel while developing training, materials, and resources available to utilize with offenders and clients
- Supported practitioners in developing approaches to primary language learning and teaching
- Undertake such other duties related to the nature of the post as may be required.
Education
Associate Art and Science -
Richland College
Dallas, TexasSkills
- Intravenous Admixture Preparation
- Drug Inventory Control
- Medication Dispensing
- Workflow Optimization
- Regulatory Compliance
- Drug Inventory Management
- Aseptic Techniques
- Manual and Automated Medication Dispensing
- Team Collaboration
Certification
- Pharmacy Technician Certification Board, 6101-0701-0336-110
- Texas State Board of Pharmacy, 174770
Timeline
Pharmacy Technician
Baylor Scott & White Health
05.2021 - Current
Pharmacy Technician – Prior Authorization Representative
CVS Caremark
10.2016 - 05.2021
Engineer Lab Technician
Littelfuse Inc.
01.2005 - 01.2008
Probe Technician/Fab Operator
Dallas SemiConductor
01.1998 - 01.2001
Vietnamese Interpreter/Office Manager
Tizoc’s Language Consultant
01.1995 - 01.1997
Assistant Manager/Co-Director
K Convenience Store
01.1993 - 01.2015
Associate Art and Science -
Richland College
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