Tina Thompson
Stinnett
Summary
Dynamic leader with a proven track record at Russell Cellular Verizon Wireless, specializing in sales strategy and operational oversight. Expertise in inventory management and customer service led to enhanced profitability and improved team performance. Innovative problem-solving and effective staff training resulted in measurable success in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Store Manager
Russell Cellular Verizon Wireless
Pampa
10.2021 - Current
- Oversaw storewide merchandising benchmarks, ensuring operational excellence.
- Developed strategies to maximize sales and achieve company goals.
- Enhanced customer satisfaction through relationship building and effective problem-solving.
- Identified operational issues and implemented process improvements for safety and productivity.
- Conducted daily operations, including opening, closing, and cash handling procedures.
- Updated POS system with new products and promotional offers to boost sales.
- Performed weekly inventory counts to maintain accurate stock levels.
- Ensured secure and professional handling of accounts.
Shift Manager/DSD Receiver
Food King Supermarkets
Borger
05.2019 - 09.2021
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Coached employees on interactions with customers to drive exceptional service.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Received vendors, making sure all products are in date, not damaged, and the correct quantity.
- Entered all invoices into BR Data inventory and pricing management, so all accounts were paid, and inventory was kept up to date.
- Kept invoices organized and filed for legal purposes.
- Ordered stock when needed.
Store Manager
Market Square Thriftway
Sunray
06.2014 - 07.2019
- Ensured operational excellence across departments through effective oversight.
- Recruited, trained, and supervised new employees to boost team performance.
- Created and managed weekly work schedules to optimize staffing levels.
- Oversaw pricing accuracy and timely displays to uphold customer trust.
- Handled Western Union money transfers, money orders, bill payments, and check cashing.
- Managed all credit accounts, ensuring timely billing and account accuracy.
Education
Graduate Certificate - Leagal Office Specialist
American Commercial College
Wichita Falls, TX05-2005
Skills
- Sales strategy
- Inventory management
- Visual merchandising
- Customer service
- Staff scheduling
- Operational oversight
- Time management abilities
Timeline
Store Manager
Russell Cellular Verizon Wireless
10.2021 - Current
Shift Manager/DSD Receiver
Food King Supermarkets
05.2019 - 09.2021
Store Manager
Market Square Thriftway
06.2014 - 07.2019
Graduate Certificate - Leagal Office Specialist
American Commercial College
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