Tina Tian
Alhambra,CA
Summary
I excel in providing exceptional customer service in these three roles. My friendly and professional demeanor creates a welcoming atmosphere for customers. As a cashier, I am skilled at accurately handling transactions and operating cash registers. As a waitress, I demonstrate excellent adaptability and multitasking abilities. As a barista, my attention to detail ensures that beverages are consistently prepared to the highest quality standards.
Overview
2
2
years of professional experience
Work History
Cashier/Server
YiMei
San Gabriel
01.2023 - Current
- Gave customers full attention and attended to their needs
- Engaged customers in pleasant conversation while completing cash register transactions
- Kept clean, organized, and well-stocked checkout areas
- Provided information to customers on products or services
- Approached and solved problems with initiative and sound judgment
- Explained details for new menu items and daily specials
- Informed customers of ingredients and allergens to support sensible menu choices.
Barista
Cafe D.er
Alhambra
06.2022 - 12.2022
- Helped support team goals by assisting with cleaning tasks, customer needs, and supply replenishment
- Welcomed guests with a positive attitude
- Cleaned prep areas and replenished supplies
- Retained knowledge of menu items to assist customers with beverage selections
- Described menu items and suggested products to customers
- Used upselling techniques to boost order value, generating additional revenue
- Suggested food and pastry items to complement beverage orders.
Skills
- Customer Service
- Payment Processing
- Product Recommendations
- Online Orders Preparation
- Beverage Preparation
- Positive and Professional
Languages
- Native, Chinese
- Fluent, English
- Beginner, Spanish
Timeline
Cashier/Server
YiMei
01.2023 - Current
Barista
Cafe D.er
06.2022 - 12.2022
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