Tina Ting
Summary
Knowledgeable Management Analyst with experience supporting operational workflows, documentation management, and cross-functional coordination in fast-paced, high-security environments. Skilled in reviewing and organizing technical documentation, tracking project milestones, maintaining accurate records, and supporting reporting processes using Excel, ERP systems, and Microsoft Office tools. Proven ability to manage sensitive information with accuracy and attention to detail while supporting multiple priorities, stakeholder communications, and administrative operations.
Overview
4
4
years of professional experience
Work History
Management Analyst
Indus Technology
11.2022 - Current
- Coordinated cross-functional communication between leadership, business operations, and subordinate teams to ensure timely completion of deliverables and smooth project handoffs.
- Monitor, coordinate, and offer regulatory guidance, DoD command-issued guidance, directives, and procedures by developing comprehensive guidance documents for the command and teams, ensuring clarity and adherence to regulations and procedures.
- Offering technical assistance and problem-solving support to directives in need by providing guidance to personnel seeking assistance.
- Review, analyze, and evaluate proposed changes in mission, operating procedures and delegations of authority affecting administrative operations.
- Lead meetings by presenting and managing current agendas, topics, and facilitating discussion to encourage active participation and engagement among administrative directives.
- Foster a spirit of collaboration by working closely with the department business operations division, resulting in production of successful administrative products.
- Reviewed, organized, and maintained operational documentation, reports, and records to ensure completeness, accuracy, and audit readiness.
- Tracked multiple project timelines, over 30 deliverables, and workflow status across multiple ongoing initiatives while maintaining detailed logs and documentation.
- Prepared and maintained financial, visual, and operational reports using Excel and internal systems to support leadership decision-making.
- Identified discrepancies in documentation, reports, and administrative processes and coordinated with stakeholders to resolve issues efficiently.
Medical Support Assistant
Department of Veteran Affairs
09.2022 - 11.2022
- Coordinate Veteran Community Care activities, working with medical center staff, contract vendors, and community healthcare providers to ensure seamless and high-quality healthcare services are delivered to veterans.
- Assemble patient records according to prescribed formats, determine patients' eligibility for treatment, schedule appointments for patients with other medical services, answer questions regarding routine procedures, operate personal computers, data processing equipment, and office support software for word processing, data entry, or data retrieval.
- Assist with record coordination between the medical center and providers, ensuring timely processing of procedures, medical records, and medical terminology of the unit(s) supported the facility’s organization and services.
- Facilitated administrative duties associated with community care coordination, resolve payment issues, and provide support to patients and providers.
- Streamlined daily workflows to produce timely outcomes, ensuring adherence to all production standards and upholding outstanding efficiency.
Office Assistant
Robert Mayer Child Development Preschool
03.2022 - 07.2022
- Efficiently manage day-to-day administrative tasks, including scheduling over 15 appointments, handling multiple phone calls, and coordinating daily meetings.
- Develop and maintain filing systems, ensuring easy retrieval of important documents.
- Utilize strong organizational skills to streamline office operations and enhance overall efficiency.
- Assist in financial tasks such as invoicing, expense tracking, and budget management.
- Executed financial transactions accurately and maintained detailed records of accounts payable and receivable.
- Conducted thorough financial analysis to identify discrepancies and implement corrective measures.
- Facilitated exceptional proficiency in performing data entry functions to maintain spreadsheets, databases, timekeeping, financial transactions, and records.
Education
Bachelor of Arts - English: Special Emphasis-Technical and Creative Writing
California State University Long Beach
Long Beach, CAAssociate degree - English
Orange Coast College
Costa Mesa, CASkills
- Administrative Support
- Client relationship management
- Policy analysis
- Business process improvement
- Business analysis
- Organizational development
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Risk assessment
- Operations management
QUALIFICATIONS
- Experience supporting quote, project, and documentation workflows by reviewing records, tracking milestones, maintaining logs, and ensuring accuracy across operational processes.
- Skilled in organizing and validating technical and administrative documentation, including reports, spreadsheets, financial records, and compliance materials.
- Proficient in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint, OneNote) and experienced using ERP and workflow tracking systems to input, manage, and analyze data.
- Strong attention to detail with experience performing audits, data validation, discrepancy identification, and quality checks to ensure accuracy and compliance.
- Experience coordinating across departments and communicating with leadership, staff, and external stakeholders to support operational efficiency and timely project execution.
- Ability to manage multiple priorities in fast-paced environments while maintaining organization, professionalism, and accuracy.
- Familiarity with tracking project progress, maintaining documentation archives, preparing executive-ready reports, and supporting process handoffs between teams.
- Strong written and verbal communication skills with experience preparing agendas, reports, presentations, and operational correspondence.
Accomplishments
INDUS TECHNOLOGY - Certificate of Appreciation for the following accomplishments:
- Successfully managing department documents for the Modernization & Installation Department of Naval Surface Warfare Port Hueneme.
- Noteworthy attention to detail with providing exceptional support to clients.
- Consistently strives to expand knowledge of command business practices and adapting to challenging situations.
- Outstanding commitment and professionalism in support of all coworkers.
Timeline
Management Analyst
Indus Technology
11.2022 - Current
Medical Support Assistant
Department of Veteran Affairs
09.2022 - 11.2022
Office Assistant
Robert Mayer Child Development Preschool
03.2022 - 07.2022
Associate degree - English
Orange Coast College
Bachelor of Arts - English: Special Emphasis-Technical and Creative Writing
California State University Long Beach