Tina Torres
KINGMAN,AZ
Summary
Proven performer with experience at the United States Post Office, adept in mail sorting and customer service, enhanced mail handling efficiency through staff training, and consistently maintained high accuracy in financial transactions. Demonstrates strong package handling skills and excels in creating positive customer experiences, driving repeat business.
Overview
6
6
years of professional experience
Work History
PSE Clerk
United States Post Office
Kingman, AZ
03.2024 - Current
- Facilitated timely delivery of packages by ensuring proper labeling and placement within designated sorting bins.
- Loaded and unloaded shipping containers and vehicles.
- Increased efficiency in mail handling by training new staff on USPS procedures and guidelines.
- Upheld a professional demeanor when interacting with customers, coworkers, and supervisors to maintain a positive work environment.
- Enhanced customer satisfaction by efficiently sorting, routing, and distributing mail to appropriate destinations.
Cashier
Frozen Yogurt Island
Kingman, AZ
07.2018 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma - General Studies
Twin Palms Adult School
Blythe, CA06.1996
Skills
- Mail Sorting
- Document processing
- Package handling
- Workplace Safety
- Retail Sales
- Sorting procedures
- Post office operations
- Sales background
Timeline
PSE Clerk
United States Post Office
03.2024 - Current
Cashier
Frozen Yogurt Island
07.2018 - 03.2024
High School Diploma - General Studies
Twin Palms Adult School