Tina Vischio
Palm Coast,FL
Summary
Dynamic and dedicated professional with a proven track record at Magellan Solutions USA, excelling in customer service and active listening. Skilled in documentation and QuickBooks, I enhance client satisfaction and retention through effective communication and critical thinking, ensuring seamless operations and positive experiences.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Magellan Solutions Usa
Palm Coast, FL
09.2023 - Current
- Enhancing customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Assistant Caterer
Chef Bills Catering
Palm Coast, FL
2018 - 01.2024
- Enhanced overall guest experience through detailed attention to presentation aesthetics, creating visually appealing food displays that showcased culinary craftsmanship.
- Maintained strict adherence to health and safety regulations, ensuring a safe environment for both staff and guests.
Caregiver
Self Employed
Palm Coast, FL
2007 - 2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Office Manager
Evergreen Landscapes
Palm Coast, FL
2018 - 2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Medical Assistant
Stewart Marchman Center
Bunnell, FL
2000 - 2003
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories and vital signs.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Phlebotomist Technician
Memorial Hospital, Bunnell
Bunnell, FL
1993 - 2000
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Medical Assistant
Old Bridge Family Practice
Old Bridge, NJ
1990 - 1993
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Completed EKGs and other tests based on patient presentation in office.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Certified Medical Assistant -
Barclay Career School
North BrunswickCollege Prep
Cedar Ridge
Old Bridge06-1987
Skills
- Customer service
- Active listening
- Critical thinking
- Documentation
- Quickbooks
Timeline
Customer Service Representative
Magellan Solutions Usa
09.2023 - Current
Assistant Caterer
Chef Bills Catering
2018 - 01.2024
Caregiver
Self Employed
2007 - 2023
Office Manager
Evergreen Landscapes
2018 - 2020
Medical Assistant
Stewart Marchman Center
2000 - 2003
Phlebotomist Technician
Memorial Hospital, Bunnell
1993 - 2000
Medical Assistant
Old Bridge Family Practice
1990 - 1993
Certified Medical Assistant -
Barclay Career School
College Prep
Cedar Ridge