Tina Wallace
MABEN,Mississippi
Summary
I have worked as a Single OA office with 1 Practitioner for 11 years and grew our office to a million dollar year sales and have a great customer service and great relationship with our patients. I received OA of the year in the Midsouth Region in 2021.
Overview
43
43
years of professional experience
Work History
Office Administrator
Hanger Clinic
Starkville, MS
02.2011 - Current
- Schedule patients, confirm patients appointments.
- Verified benefits and work with insurance companies to obtain authorizations for payments and research and investigate any denial claims.
- Receive, record any medical payments by check, cash and credit card.
- Review customer files to verify medical necessity and satisfaction of coverage criteria.
- Maintain patient databases and updated information in alignment with HIPAA protocols.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Kept high average of performance evaluations.
- Manage inventory by keeping it minimal which reduced cost and waste.
- Help patients get financial funding through Organizations.
- Inventory our clinic quarterly.
Medical Insurance Examiner
Apps Paramedical
Starkville, MS
11.1999 - 05.2020
- Responded to correspondence from insurance companies.
- Contacted agents clients and scheduled appointment for medical exams that included.
- Blood draw, EKG's, Urine sample, HIV collection.
- Sending to Lab and managing paperwork for HIPPA standards.
Laboratory Technician
Starkville Internal Medicine
Starkville, MS
06.2000 - 02.2012
- Conducted analytical tests on in-coming raw materials prior to use in process.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Collected and performed analytical testing on in-process product.
- Documented information by maintaining daily logs and equipment record books.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Entered quality test results, and complied with all standard accreditation for COLA/ CLIA for completion of inspections.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave.
- Calibrated and maintained instruments to keep equipment fully operational.
- Logged patient information and recorded results into system.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Maintained documentation on tests performed in lab.
- Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
Education
Medical Coding And Billing
AAPC
Paramedical Service Educational Program
01.1999
High School Diploma -
Appling County High School
Baxley, GA06.1987
Skills
- Relationship Building
- Training
- Customer Service
- Compliance
- Pay Sources
- Medical Policy
- Contracts
- Documentation Requirements
- Billing and Collections
- Next Gen
- Insurance Verifications and Prior Authorizations
- Medicare Policy and Guidelines, PDAC Coding
- ICD-10 Coding and CPT Coding
- Form 1500
- Claims
Timeline
Office Administrator
Hanger Clinic
02.2011 - Current
Laboratory Technician
Starkville Internal Medicine
06.2000 - 02.2012
Medical Insurance Examiner
Apps Paramedical
11.1999 - 05.2020
Medical Coding And Billing
AAPC
Paramedical Service Educational Program
High School Diploma -
Appling County High School