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Tina Warner
Johnson City,NY
Summary
Dedicated Transaction Specialist with a proven track record of processing high-volume of transactions and enhancing operational workflows. Recognized for training new staff and maintaining high-quality service standards, while keeping a positive attitude and upbeat team oriented work environment.
Overview
21
21
years of professional experience
Work History
Transaction Specialist III
JP Morgan Chase
Binghamton, NY
12.2004 - Current
- Processed high-volume transactions accurately and efficiently to ensure timely completion of client requests.
- Conducted detailed account reconciliations, identifying discrepancies and implementing corrective measures.
- Collaborated with cross-functional teams to streamline transaction workflows, enhancing operational efficiency.
- Trained new staff on transaction processing protocols, risks, and compliance regulations, ensuring adherence to standards.
- Increased team efficiency, assisting colleagues in resolving complex transaction issues.
- Adapted quickly to changes in policy or procedure, maintaining consistent performance levels despite evolving guidelines.
- Exceeded client expectations through the consistent delivery of high-quality service, earning recognition as a top performer within the team.
Delivery Driver
Uber
Broome County
09.2024 - 11.2024
- Delivered packages efficiently across designated routes, ensuring timely arrival and customer satisfaction.
- Adhered to safety protocols while operating delivery vehicles in various weather conditions.
- Communicated effectively with customers to coordinate deliveries and address concerns promptly.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
High School Diploma -
Vestal Highschool
Vestal, NY02.2004
Skills
- Team-oriented collaboration
- Effective time management
- Analytical problem-solving
- Consistent reliability
- Effective multitasking
- Analytical reasoning
- Flexibility in changing situations
- Proactive and Self-motivated
- Effective relationship management
- Experienced with Microsoft Office applications
Timeline
Delivery Driver
Uber
09.2024 - 11.2024
Transaction Specialist III
JP Morgan Chase
12.2004 - Current
High School Diploma -
Vestal Highschool