Tina Webb
Adrian,GA
Summary
Dedicated customer service professional skilled in cash handling and enhancing customer satisfaction. Proven ability to resolve issues swiftly and maintain a positive environment.
Overview
19
19
years of professional experience
Work History
Customer Service Cashier
Dairy Queen Grill & Chill
Swainsboro, GA
03.2026 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers in menu selections, enhancing overall dining experience.
- Maintained cleanliness and organization of service area to ensure compliance with health standards.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new staff on operational procedures and customer service protocols.
- Implemented cash handling procedures to maintain accuracy in financial transactions.
Receptionist
Ebbservice Carpet & Air Duct Cleaning
Adrian, GA
01.2007 - Current
- Developed training materials for new staff on office procedures and customer service standards.
- Facilitated communication between departments, streamlining project collaboration efforts.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Receptionist
Dublin Transmission
Dublin, Ga
04.2022 - 02.2026
- Managed multi-line phone system, directing calls to appropriate departments.
- Coordinated scheduling and calendar management for executives and team meetings.
- Assisted with visitor check-in process, ensuring compliance with security protocols.
- Processed incoming and outgoing mail, maintaining efficient communication flow.
- Maintained organized reception area, enhancing professional office appearance.
- Implemented improved filing system, increasing document retrieval efficiency by 30%.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Swainsboro High School
Swainsboro, GASkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Product knowledge
Timeline
Customer Service Cashier
Dairy Queen Grill & Chill
03.2026 - Current
Receptionist
Dublin Transmission
04.2022 - 02.2026
Receptionist
Ebbservice Carpet & Air Duct Cleaning
01.2007 - Current
High School Diploma -
Swainsboro High School