Tina Woods-Chambers
Chapmanville,WV
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support, excelling in high-pressure environments. Expert in conflict resolution and problem-solving for patients and staff.
Overview
23
23
years of professional experience
Work History
Medical Receptionist
Logan Regional Medical Center
Logan, WV
10.2014 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Performed data entry tasks related to billing and collections procedures.
- Processed referrals for specialist care when requested by physicians or patients.
Nursing Secretary
Logan Regional Medical Center
Logan, WV
06.2001 - 06.2006
- Prepared patient charts for medical staff review prior to appointments.
- Assisted nursing staff with administrative tasks such as filing and scanning documents.
- Answered phones, took messages, and responded to inquiries from patients or family members.
- Provided clerical support by transcribing physician orders into the electronic health record system.
- Scheduled tests and treatments for patients according to doctor's instructions.
- Processed incoming lab results using appropriate software programs.
- Performed data entry of patient vital signs into the electronic health record system.
- Reviewed written correspondence for accuracy before sending out to other healthcare providers.
- Printed reports for clinical staff upon request.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Education
Some College (No Degree) - General Studies/Phlebotomy
Southern West Virginia Community And Technical College
Mount Gay, WVSkills
- Medical Charting
- Payment Collection
- Records Management
- Mail Management
- Referral Verification
- Insurance Verification
- Medical Billing
- HIPAA Compliance
- Co-payment collection
- Appointment Scheduling
- Petty cash management
- Front Desk Operations
- Patient callbacks
- Insurance Claims
- Electronic Medical Records
- Patient Scheduling
- Microsoft Office
- Records Maintenance
- Patient Registration
Timeline
Medical Receptionist
Logan Regional Medical Center
10.2014 - Current
Nursing Secretary
Logan Regional Medical Center
06.2001 - 06.2006
Some College (No Degree) - General Studies/Phlebotomy
Southern West Virginia Community And Technical College
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