Tinamarie Bordonaro
Holbrook ,NY
Summary
Dynamic Leasing Consultant with proven expertise in customer service and CRM software, honed at Heatherwood Communities. Excelled in maintaining high occupancy rates through innovative marketing and exceptional service. Skilled in conflict resolution and building rapport, ensuring tenant satisfaction and operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Heatherwood Communities
08.2021 - 12.2024
- Conducted property inspections before and after tenant move-ins to arrange necessary services.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
Leasing Consultant
Jack Parker Corporation
12.2017 - 08.2021
- Conducted property inspections before and after tenant move-ins to arrange necessary services.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
Education
Associate Degree In Nursing - Nursing
Stony Brook University
Stony Brook, NY06.2027
Associates - Liberal Arts And Sciences
Suffolk County Community College
Selden, NY06.2023
Skills
- Customer service
- Fair housing regulations
- Building rapport
- Customer service expertise
- CRM software
- On-Site
- Yardi
- Salesforce
- Microsoft excel
- Microsoft word
Certification
Real Estate License
Number 1 CRM Leasing Consultant
Number 1 Personal Banker in NY
Timeline
Leasing Consultant
Heatherwood Communities
08.2021 - 12.2024
Leasing Consultant
Jack Parker Corporation
12.2017 - 08.2021
Associate Degree In Nursing - Nursing
Stony Brook University
Associates - Liberal Arts And Sciences
Suffolk County Community College
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