Tingting Liu
Honolulu,HI
Summary
Driven by results, adept in both Chinese and English, I leveraged teamwork and problem-solving skills at DFS Galleria to enhance customer satisfaction and exceed sales targets. Specializing in cash and POS system operations, I successfully implemented sales strategies, boosting revenue and fostering customer loyalty through effective communication and service excellence.
Overview
10
10
years of professional experience
Work History
Sales Associate and Cashier
DFS Galleria
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Retail Sales
Crazy Fish
07.2014 - 01.2016
- Increased customer satisfaction by providing efficient and accurate checkout services.
- Kept up-to-date on product knowledge in order to assist customers with informed recommendations during their purchase decisions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales
Allure Swimsuit
07.2014 - 01.2016
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Implemented new sales strategies to boost revenue and exceed daily sales targets consistently.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Kapi'olani Community College
Honolulu, HI06.2006
Skills
- Chinese and English speaking
- Teamwork and Collaboration
- Problem-solving skills
- Cash Register Operation
- POS System Operation
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Sales Associate and Cashier
DFS Galleria
07.2023 - Current
Retail Sales
Crazy Fish
07.2014 - 01.2016
Sales
Allure Swimsuit
07.2014 - 01.2016
High School Diploma -
Kapi'olani Community College
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