Tionna Smotherman
Forsyth,MT
Summary
Dynamic and engaging professional with a diverse background in customer service and healthcare, including a pivotal role at Rosebud Health Care Center. Excelled in providing top-notch service and patient care, leveraging skills in CPR and effective communication. Proven ability to enhance customer experiences and ensure safety, demonstrating a unique blend of hard and soft skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Casino Attendant
IRON HORSE SALOON
Forsyth, MT
06.2020 - 08.2022
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Processed payments accurately and efficiently with POS system.
CNA
Rosebud Health Care Center
03.2018 - 05.2018
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
Waitress/Hostess
Fitzeralds
Forsyth, MT
09.2017 - 03.2018
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Prepared checks accurately and processed payments promptly.
Flagger/Traffic Control
Mountain West Holding
Billings, MT
06.2017 - 08.2017
- Managed traffic flow during road closures, detours, or other disruptions to maintain smooth operations
- Communicated with drivers to ensure safe passage through construction zones.
Education
High school or equivalent - General
Rosebud High School
Rosebud, MT05.2017
Skills
- CNA Certified
- Engaging personality
- Traffic flow monitoring
- CPR Certified
Certification
CPR Certification
Timeline
Bartender/Casino Attendant
IRON HORSE SALOON
06.2020 - 08.2022
CNA
Rosebud Health Care Center
03.2018 - 05.2018
Waitress/Hostess
Fitzeralds
09.2017 - 03.2018
Flagger/Traffic Control
Mountain West Holding
06.2017 - 08.2017
CPR Certification
High school or equivalent - General
Rosebud High School
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