Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tionna Watkins

Chicago,IL

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Advocate Medical Group
04.2024 - 05.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
  • Managed prescription refills requests promptly resulting in better medication adherence among patients.
  • Increased patient satisfaction through compassionate communication and support during medical procedures.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Unarmed Security Officer

American Heritage Protective Services Inc.
08.2023 - 04.2024
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Directed guests around building and answered accessibility questions.
  • Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.

Unarmed Security Officer

Prudential Security
04.2022 - 08.2023
  • Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Enhanced safety by conducting thorough and regular patrols of the premises.
  • Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
  • Patrolled commercial property and associated parking garage.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.

Education

Certificate - LPN

ATS Institute of Technology
Chicago, Il
05-2026

Certificate - Medical Assisting

Malcolm X College
Chicago, IL
06-2024

Certificate - CNA

Zurik Health Care Institute
Flossmoor, IL
07-2018

High School Diploma -

Rich Central High School
Olympia Fields, IL
05-2016

Skills

  • HIPAA compliance
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Patient-focused care
  • Phlebotomy
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Patient assessments
  • Compassionate caregiver
  • Sterile technique

Timeline

Medical Assistant

Advocate Medical Group
04.2024 - 05.2025

Unarmed Security Officer

American Heritage Protective Services Inc.
08.2023 - 04.2024

Unarmed Security Officer

Prudential Security
04.2022 - 08.2023

Certificate - LPN

ATS Institute of Technology

Certificate - Medical Assisting

Malcolm X College

Certificate - CNA

Zurik Health Care Institute

High School Diploma -

Rich Central High School