Tiranie Ruffin
Baton Rouge,LA
Summary
Performance-driven administrative Assistant with 3+ years of extensive experience in performing diverse administrative functions to support the daily operations of an office setting.
I have a proven
track record of meticulously maintaining records, generating comprehensive reports, resolving simple/complex issues, and multitasking in a fast-paced environment. Equipped with the ability to manage
multiple data/information while exhibiting a high degree of discretion to assert confidentiality.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Ol’Boys 225
Baton Rouge, LA
06.2022 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Customer Service Representative
LA Bikini
Louisiana
06.2022 - 06.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Cashier
Walmart
Louisiana
06.2018 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Esthetician License - Master Aesthetician
Aveda
Baton Rouge, LA01.2022
High School Diploma -
Northeast High School
Pride, LA05.2019
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Critical Thinking
- Cash Handling
Timeline
Administrative Assistant
Ol’Boys 225
06.2022 - Current
Customer Service Representative
LA Bikini
06.2022 - 06.2023
Cashier
Walmart
06.2018 - 06.2022
Esthetician License - Master Aesthetician
Aveda
High School Diploma -
Northeast High School