Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Liya Bailey-Thompson

Schell City,MO

Summary

Successful pharmacy technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Evans Drug
El Dorado Springs , MO
03.2023 - Current
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Managed filing of prescriptions, both electronically and manually.
  • Restocked shelves with new supplies of medications as needed.
  • Received payment from customers and processed credit card transactions when necessary.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Assisted in training new employees on pharmacy procedures.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.

Sandwich Artist

SUBWAY®Restaurants
Nevada, MO
08.2024 - 11.2025
  • Stocked shelves with products and supplies.
  • Organized inventory for efficient restocking of products.
  • Assisted team members during peak hours when necessary.
  • Followed established procedures for handling money transactions accurately.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Maintained cleanliness of work area throughout shift.
  • Monitored temperature of freezers and coolers throughout shift.
  • Operated cash registers to process payments from customers.
  • Provided excellent customer service by addressing inquiries promptly and professionally.

Secretary

CPWSD1
Nevada, MO
06.2024 - 08.2024
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Organized and maintained filing systems for important documents.
  • Handled confidential documents with discretion.
  • Provided administrative support to the Office Manager and other staff members.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Updated contact lists on a regular basis; created new contacts as needed.

Education

High School Diploma -

Northeast Vernon County
Walker, MO
03-2025

Skills

  • Customer service
  • Data entry
  • Pharmacy operations
  • Inventory management
  • Regulatory compliance
  • Team collaboration
  • Cash handling
  • Verifying orders
  • Resolving customer issues

Certification

  • Pharmacy Technician

Affiliations

  • Softball
  • Basketball
  • Volleyball

Timeline

Sandwich Artist

SUBWAY®Restaurants
08.2024 - 11.2025

Secretary

CPWSD1
06.2024 - 08.2024

Pharmacy Technician

Evans Drug
03.2023 - Current

High School Diploma -

Northeast Vernon County

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