Tisha Carrico
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Desired Job Title
Work Type
My employment history and life passion has been in customer service over the past 30 years. I have served in many functioning aspects of the automotive industry. I identify both as an employee and from the customer experience. Most recently I have had the pleasure of working at a high volume Toyota dealership. My very condensed list of primary duties included customer automotive service scheduling and parts ordering. I have excelled in team building and upper management support, website design, customer retention management and on-line inventory management as well as reception with the same company for over a decade. Along with this job description I have also been responsible for critical numerical accuracy, accounting, invoicing, data entry and Business Development Center duties. Ability to excel and adapt rapidly to new processes on a regular basis.
Work History
Delivery Driver & Customer Relations
1 Year 8 MonthsCaregiver
7 Years 9 Months- Helped clients with bathing, dressing, and grooming to avoid skin breakdown and infections.
- Performed household chores to promote cleanliness, safety, and livability.
- Maintained case notes to document resident progress and condition.
- Prepared and picked up meals for patients to nutritional needs.
Business Development Specialist
2 Years 2 Months- Developed and implemented business development strategies to increase market share.
- Developed key relationships with customers through regular communication, meetings, and events.
- Managed client accounts ensuring excellent service delivery throughout the lifecycle of each project.
Internet Manager
23 Years 6 Months- Developed and implemented a comprehensive online marketing strategy to increase website traffic.
- Created, edited, and optimized SEO content for webpages.
- Provided support for website maintenance tasks such as content updates, bug fixes.
- Developed strategies for increasing customer engagement across multiple channels.
- Promoted products or services through effective online advertising campaigns.
- Managed the daily operations of all websites and monitored performance metrics.
- Maintained an up-to-date knowledge of current industry trends in order to develop innovative approaches for growth.