Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tishaun Bishop

Buffalo,NY

Summary

Experienced Virtual Auto Damage Adjuster with a 10 year track record of processing customer claims in a professional and personable way. Providing exceptional customer service, with excellent knowledge of policies and claim settlement procedures, ensuring the right amount is paid on each claim.

Overview

15
15
years of professional experience

Work History

Hybird Auto Damage Adjuster

Nycm Insurance
Buffalo, NY
10.2022 - Current
  • Inspected damaged vehicles to determine repair costs and extent of damage.
  • Analyzed photographs, diagrams, and reports to assess severity of vehicle damage.
  • Researched parts pricing and labor rates to accurately estimate repair costs.
  • Drafted detailed estimates for customers regarding repairs needed due to accident or other incidents.
  • Negotiated with body shops on behalf of customers to secure best possible prices for repairs.
  • Maintained records of all auto damage assessments, estimates, negotiations, and payments.

Virtual Auto Damage Adjuster/CAT Adjuster

GEICO, Government Employees Insurance
Buffalo, NY
06.2018 - 06.2022
  • Negotiated settlements with customers and lien holders, paid out total loss settlements and obtained necessary documents to process titles for branding.
  • Documented vehicle damage and condition by taking meticulous notes and photographs.
  • Conducted inspections on damaged vehicles and generated accurate estimated costs for repair work.
  • Provided policyholders with advice regarding vehicle repairs and body shop procedures to maximize customer satisfaction.
  • Visited policyholders to investigate vehicle damage occurring during wide-spread catastrophes and natural disasters.
  • Perform parts searches.

Auto Damage Field/Virtual Adjuster

GEICO, Government Employees Insurance
Santa Monica, CA
07.2013 - 06.2018
  • Negotiated settlements with customers and lien holders, paid out total loss settlements and obtained necessary documents to process titles for branding.
  • Documented vehicle damage and condition by taking meticulous notes and photographs.
  • Conducted inspections on damaged vehicles and generated accurate estimated costs for repair work.
  • Perform parts searches.

Debt Collector

Redline Recovery Services
Buffalo, NY
12.2008 - 07.2013
  • Processed payments over phone and set up recurring drafts.
  • Reviewed accounts to determine payment plan compliance.
  • Located debtors by utilizing skip tracking and other strategies.
  • Gathered required information from customers for settlement reviews to help negotiate down debt with creditors.

Education

Auto Physical Damage Appraiser ProLevel 1

I-Car Learning
Online
06.2020

High School Diploma -

Bennett High School
Buffalo, NY
06.2006

Some College (No Degree) - Computer Engineering

University At Buffalo
Buffalo, NY

Skills

  • Claims Investigations
  • Proficient in CCC One
  • Customer Service Expertise
  • Damage Assessment
  • Vehicle Inspections
  • Catastrophe Response Team

Timeline

Hybird Auto Damage Adjuster

Nycm Insurance
10.2022 - Current

Virtual Auto Damage Adjuster/CAT Adjuster

GEICO, Government Employees Insurance
06.2018 - 06.2022

Auto Damage Field/Virtual Adjuster

GEICO, Government Employees Insurance
07.2013 - 06.2018

Debt Collector

Redline Recovery Services
12.2008 - 07.2013

Auto Physical Damage Appraiser ProLevel 1

I-Car Learning

High School Diploma -

Bennett High School

Some College (No Degree) - Computer Engineering

University At Buffalo

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Tishaun Bishop