Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tishaunda Williams

Lithonia,GA

Summary

Dynamic and detail-oriented professional with a strong background in customer service excellence and clinical applications. Proven track record at Southeast Medical Group in enhancing patient outcomes through effective communication and treatment setup.

Forward-thinking professional offering more than 10 years of experience working in fast-paced medical office. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cook Shift Leader

Emmanuel Kids Academy
06.2024 - Current
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Followed strict standards for food handling and safety, minimizing risks to children.

Truck Driver

Wilsons Logistics
05.2023 - 11.2024
  • Dropped and hooked trailers and changed configuration of equipment.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Medical Assistant

Southeast Medical Group
11.2019 - 05.2023
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Prepared and administered medications to alleviate patient symptoms.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Waste Collector

Dekalb County Government
12.2015 - 10.2019
  • Collected route as outlined in route sheet, documenting changes or obstacles to job execution through written descriptions and attachment of photos taken with company camera.
  • Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
  • Tracked personal compliance with restrictions on daily hours of service, reporting immediately to supervisor if in danger of being out of compliance.
  • Estimated customer-loaded container volume by sight, reporting overweight boxes immediately to dispatcher for direction when at risk of exceeding maximum tonnage.


Education

Associate of Applied Science - Medical Assistant

Brown Mackie College
Atlanta, GA
05.2006

High School Diploma -

Clarkston High School
Clarkston, GA
06.1997

Skills

  • Customer service excellence
  • Clinical applications
  • HIPAA protocols
  • Commercial driving
  • Transportation safety
  • GPS and route planning
  • Sample collection procedures
  • Basic life support
  • Inventory and supply management
  • Treatment setup

Certification

  • CCMA - Certified Clinical Medical Assistant-#R2P7B7F3

Timeline

Cook Shift Leader

Emmanuel Kids Academy
06.2024 - Current

Truck Driver

Wilsons Logistics
05.2023 - 11.2024

Medical Assistant

Southeast Medical Group
11.2019 - 05.2023

Waste Collector

Dekalb County Government
12.2015 - 10.2019

Associate of Applied Science - Medical Assistant

Brown Mackie College

High School Diploma -

Clarkston High School

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