Titanique Rodriguez

•Help gather items on floor to ensure orders are fulfilled

•Ensure that customers are able to check in & out on store app

•Capable of handling weights exceeding 50 lbs.

•Work efficiently to stage and ready items on schedule.

•Verified appropriate temperature standards for every food item.

•Organized sorted returns and processed claims efficiently.

•Manage lunch timings in accordance with organizational requirements.

•Processed cancellations in a timely manner.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Greeted guests and expressed appreciation for their visit.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.