Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
15
15
years of professional experience
Work History
Hospital Receptionist
Emerald South West
Oklahoma City, OK
02.2026 - Current
Provided front-desk and administrative support in a hospital setting by assisting patients with check-in, scheduling appointments, managing medical records, and ensuring smooth communication between patients and medical staff.
Handle high-volume phone communications, directing inquiries to appropriate departments and assisting patients with general questions.
Ensured a professional and welcoming reception area while delivering high-quality customer service.
Child Welfare Specialist
Department of Human Services
Norman, OK
06.2023 - Current
Manage a caseload of children and families, providing ongoing support and guidance while maintaining accurate documentation of interactions and progress.
Conduct intake procedures to identify and assess allegations of child abuse and neglect, ensuring adherence to established protocols and legal guidelines.
Collaborate with multidisciplinary teams to develop and implement treatment plans tailored to address the unique needs of each family, facilitating access to community resources and support services.
Self-motivated, with a strong sense of personal responsibility.
Hospice Coordinator
Reliant Care
Moore, Oklahoma
01.2011 - 05.2013
Promptly answered multi-line phone, returned clients calls and scheduled appointments.
Worked with a team to meet our goals by the given time and improve our work ethic.
People-oriented; able to work well with all individuals on all levels.