Summary
Overview
Work History
Education
Skills
Accomplishments
Education Certifications
References
Software
Certification
Timeline
BusinessDevelopmentManager

Titilola Tom Wright

Tampa,FL

Summary

Results-driven Agent accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Medicare Sales Agent

Healthinsurance.com
08.2021 - 02.2024
  • Researched and identified potential new markets.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Met and exceeding Sales goals quarterly.
  • Developed and implemented promotional strategies to increase customer base.
  • Conducted research and identified market trends to develop better strategies for sales.
  • Conducted thorough needs assessments for each client, recommending the most suitable Medicare plans based on their unique requirements.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Identified issues, analyzed information and provided solutions to problems.

Amazon Warehouse Assistant/ Facilitator

Amazon
01.2020 - 05.2021
  • Facilitates flow of product and stock through warehouse
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Handled day-to-day shipping and receiving overseeing more than 1000 packages per day.

Administrative Assistant

RCCG. Throne of David Organization
01.2017 - 01.2019
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Filed paperwork and organized computer-based information.
  • Answered high volume of phone calls and email inquiries.
  • Organized and coordinated conferences and monthly meetings.

Education

Associate of Science - Allied Health

Hillsborough Community College
Tampa, FL

Bachelor of Arts -

University of South Florida
Tampa, FL

Skills

  • Proficient in Microsoft Office
  • Maintaining medical records, billing and coding information for insurance
  • Ability to build trust and cordial relationships with client
  • Customer Service
  • Quality Assurance Requirements
  • CRM Software
  • Health Insurance Sales
  • Billing Procedures
  • Insurance Policy Sales
  • Lead Conversion
  • Health insurance
  • Product presentation
  • Customer Referrals
  • Data Entry
  • Medicare knowledge
  • Call Center Customer Service

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 11 staff members.
  • Achieved Top sales agent by completing 200+enrollment with accuracy and efficiency.
  • Documented and resolved Application errors which led to
  • Achieved goals through effectively helping with presentations.

Education Certifications

  • Protective Action Response certified
  • First aid & CPR certified
  • A.A degree. Hillsborough Community college
  • B.A in progress. University of South Florida

References


  • Rita Turkson, 8137781113, supervisor at non-Profit
  • Tony Kimpson, 8135740268, AmeriCorps Director
  • Kiki, 8134186780, Pharmacy & Healthcare supervisor
  • Winifred Harry, 8138028027, Colleague

Software

MS Office

Spreadsheets

Communication

Word Processor

Data and Information Visualization

Design

Data Analytics

Cloud Management

Graphics

Photoshop

Social media

Certification

  • Insurance License - 2-40
  • Licensed Sales Agent- 3+ years

Timeline

Senior Medicare Sales Agent

Healthinsurance.com
08.2021 - 02.2024

Amazon Warehouse Assistant/ Facilitator

Amazon
01.2020 - 05.2021

Administrative Assistant

RCCG. Throne of David Organization
01.2017 - 01.2019

Associate of Science - Allied Health

Hillsborough Community College

Bachelor of Arts -

University of South Florida

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Titilola Tom Wright