tito wilson
Leesburg,FL
Summary
Case Manager with Pathway Homes Inc of Florida, skilled in problem-solving and care coordination. Successfully developed individualized service plans, achieving positive client outcomes through effective communication and crisis intervention. Proficient in case documentation and treatment planning, ensuring compliance and empowering clients to navigate available resources.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Case Manager
Pathway Homes Inc of Florida
10.2016 - Current
- Coordinated client assessments to determine eligibility for housing support services.
- Developed individualized service plans addressing clients' specific needs and goals.
- Facilitated communication between clients and community resources to enhance access to services.
- Monitored client progress, adjusting plans as necessary to ensure optimal outcomes.
- Provided crisis intervention and conflict resolution support in high-stress situations.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Case Manager
Aspire Health Partners
10.2007 - 10.2016
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
19k 10 Armored Crewman
United States Military
02.1996 - 02.2000
- Operated armored vehicles in diverse environments, ensuring crew safety and mission success.
- Conducted routine maintenance checks, enhancing operational readiness of military equipment.
- Collaborated with team members to execute tactical maneuvers during training exercises.
- Trained junior crew members on vehicle operation and emergency procedures, fostering skill development.
- Expedited mission completion through meticulous route planning and navigation using advanced GPS technology.
- Collaborated with fellow crewmen to develop effective strategies for overcoming obstacles and completing missions efficiently.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05.2006
Skills
- Problem-solving
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
- Care coordination
- Treatment Planning
Affiliations
Veteran of the United States military.
Certification
Certified behavioral health case manager
Real estate license for the state of Florida
Timeline
Case Manager
Pathway Homes Inc of Florida
10.2016 - Current
Case Manager
Aspire Health Partners
10.2007 - 10.2016
19k 10 Armored Crewman
United States Military
02.1996 - 02.2000
Bachelor of Science - Psychology
University of Central Florida