Titus Acoff
Lake Charles,LA
Summary
Aviation Maintenance student at SOWELA Technical College. I am passionate about planes, helicopters, and experimental aircraft. I love fixing things and keeping people safe in the sky. My core values are Safety, Integrity, Passion, and Teamwork.
Overview
8
8
years of professional experience
Work History
Cross-Functional Agent
Envoy Air Inc.
12.2024 - Current
- Completion of various customer service and ground operations tasks to ensure smooth airport operations.
- Assisting passengers at ticket counters and gates, handling baggage, marshalling aircraft, and coordinating with crew and other ground personnel.
- Adaptability, strong communication skills, and the ability to work in a fast-paced team-oriented environment, often past scheduled work hours and in varying weather conditions.
Manager on Duty
Club4Fitness
02.2024 - 12.2024
- Maintain the cleanliness and organization of the gym facility, ensuring an organized and sanitized environment for all guest
- Handle customer inquiries, complaints, and feedback to enhance member experience.
- Train new employees about company policies and procedures
- Help all members meet fitness goals by creating a supportive helpful environment
- Provide facility tours and schedule fitness consultations for all members.
Sales Associate
Conn's Home Plus
10.2023 - 01.2024
- Deliver exceptional service to shoppers that results in repeat visits and long-term brand loyalty
- Collaborate with coworkers to achieve store sales goals through suggestive selling and special promotions
- Inform patrons about product features and benefits, offering opinions and recommendations when appropriate
- Maintain a tidy shopping environment and welcoming atmosphere
- Represent the company with professionalism and enthusiasm
- Treat all customers with respect and courtesy
- Built relationships with customers to encourage repeat business.
Residential Assistant
Nicholls State University
01.2023 - 08.2023
- Inform all guests about the policies and procedures for on-campus living
- Organize and conduct student housing events for residents
- Work in partnership with university police to resolve on-campus emergencies
- Assist residents with the movement of furniture and materials to their rooms
- Monitor facility cleanliness
- Host fitness competitions
Overnight Stocker
Walmart
02.2022 - 01.2023
- Usage of electric pallet jacks and forklifts.
- Reading and updating inventory reports.
- Reporting damaged merchandise to managers.
- Organized warehouse space to ensure tidiness.
- Examined ongoing and outgoing shipments for quality assurance.
- Operated warehouse machinery according to safety regulations.
- Reported on time to overnight shifts and maintained productivity.
Warehouse Lead
Target
09.2020 - 02.2022
- Unload packages from incoming trucks Inspect contents to ensure they are undamaged
- Electric pallet jack operator
- Team Lead/ Radio Carrier
- Usage of RF scanners for inventory
Foundation Repair
Ram Jack Foundation Repair
04.2020 - 09.2020
- Foundation Repair crew member
- Proficient usage of power tools such as jackhammers, hydraulic and electric drills, and saws.
- Accurate use of tape measures, leveling tools, and blueprint layouts.
- Working outside in extreme heat and rain for over 10 hours a day.
Freight Team Associate
The Home Depot
07.2019 - 04.2020
- Unloading cargo shipments
- Conduct routine Inventory counts
- Maintain warehouse safety and maintenance standards
- Material Handling utilizing electric pallet jacks and forklifts.
Physical Education Instructor
Hamilton County School District
08.2018 - 05.2019
- Supervise activities with students.
- Introduce sports such as soccer, football, and baseball to students.
- Lead self-improvement talks to students encouraging growth and development of interpersonal skills.
Production Operator
Nestlé Waters North America
05.2018 - 08.2018
- Complete routine maintenance on filler machine
- Troubleshoot mechanical issues
- Test the chemical acidic level of products
- Oversee the production output of the machine
Warehouse Associate
Blevins Inc
06.2017 - 04.2018
- Worked with teams of five to maintain smooth operations throughout the work day.
- Create truck routes throughout Florida and Georgia according to weather patterns and customer needs.
- Customer Service Representative/ Cashier
- Demonstrated safety practices to new employees in accordance with housekeeping rules and procedures.
Education
Associate of Applied Science - Aviation Maintenance Technology
Sowela Technical Community College
Lake Charles, LA05.2026
Associate of Arts - General Studies
Nicholls State University
Thibodaux, LA08.2024
Skills
- Customer service focus
- Delegation capabilities
- Sales and Marketing
- Staff Training and Development
Timeline
Cross-Functional Agent
Envoy Air Inc.
12.2024 - Current
Manager on Duty
Club4Fitness
02.2024 - 12.2024
Sales Associate
Conn's Home Plus
10.2023 - 01.2024
Residential Assistant
Nicholls State University
01.2023 - 08.2023
Overnight Stocker
Walmart
02.2022 - 01.2023
Warehouse Lead
Target
09.2020 - 02.2022
Foundation Repair
Ram Jack Foundation Repair
04.2020 - 09.2020
Freight Team Associate
The Home Depot
07.2019 - 04.2020
Physical Education Instructor
Hamilton County School District
08.2018 - 05.2019
Production Operator
Nestlé Waters North America
05.2018 - 08.2018
Warehouse Associate
Blevins Inc
06.2017 - 04.2018
Associate of Applied Science - Aviation Maintenance Technology
Sowela Technical Community College
Associate of Arts - General Studies
Nicholls State University
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