Titus Agnew
Buckeye
Summary
Highly motivated and detail-oriented professional with a wealth of experience in progressive management, administrative tasks, and troubleshooting within intensive customer service environments. Excellent communication and interpersonal skills enable effective interaction with individuals at all levels, serving as the foundation for productive training, management, and motivation of personnel.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Director of Engagement
New Joy Fellowship Church
02.2023 - Current
- Spearheaded community engagement initiatives, enhancing member participation and satisfaction by 15%.
- Managed volunteer coordination, event planning, and scheduling to ensure seamless execution of church activities.
- Provided exceptional support and guidance to congregation members, promptly addressing inquiries and resolving issues.
- Analyzed attendance trends and engagement data, implementing strategies to increase participation and improve outreach efforts.
- Streamlined communication protocols across teams, reducing delays and improving collaboration by 20%.
- Fostered a welcoming environment for new members, ensuring alignment with the church's mission and values.
- Developed and implemented dynamic communication strategies.
Equity in Civics Youth Fellowship
09.2023 - 05.2024
- Engaging in Student Campaigns
- Public service Announcements
- Youth Ambassador
Education
Bachelor of Science - Neuroscience
Arizona State University
Tempe, AZ05-2028
Associate of Science - General Science
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ05-2024
Associate of Arts - General Arts
GateWay Community College
Phoenix, AZ05.2024
High School Diploma -
GateWay Early College High School
Phoenix, AZ05.2024
Skills
- Assumes responsibility for operating functions and decisions, sets priorities, organizes procedures, and creates plans for workflow and distribution
- Provides preparation and processing of various office duties including billing, job scheduling, inventory control and staff development
- Experienced in the use of computerized systems and software to access, track, issue, and manage information
- Initiates customer service procedures to result in client satisfaction
- Implements operational structures to ensure productivity and performance, advises personnel of company policies and procedures
- Troubleshoots problem areas; assesses and analyzes situations and implements solutions to maintain a positive atmosphere
- Relationship management
- Strategic thinking
- Accounts payable
- Best practices optimization
Certification
- Heartsaver CPR AED certification, 08/01/23
- OSHA 10-hour general industry certification, 09/01/20
- Food Handlers Certification, 07/01/22
Accomplishments
- ACE Program (Achieving a College Education), GateWay Early College High School
- Phi Theta Kappa Honor Society Member, Gateway Community College
Timeline
Equity in Civics Youth Fellowship
09.2023 - 05.2024
Director of Engagement
New Joy Fellowship Church
02.2023 - Current
High School Diploma -
GateWay Early College High School
Bachelor of Science - Neuroscience
Arizona State University
Associate of Science - General Science
Maricopa Community Colleges, Gateway Community College
Associate of Arts - General Arts
GateWay Community College
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