Hi, I’m
Titus Benny
Houston,TX
Summary
Sales manager with 10.5+ years of experience in retail/wholesale flooring sales driving profitability through strategic growth, leading teams, and quality control. Exceptionably competitive in my approach to acquire business, and able to handle complex situations from a strategic perspective. Currently seeking a leadership position with a market-leading, high-growth company that offer opportunities for advancement.
Overview
10
years of professional experience
Work History
Timberline Flooring & Design Center
Sales Manager
01.2022 - Current
Job overview
- Primary responsibility was to close new business with retail customers
- Identify and attract new customer by inviting to showroom to make selection
- Meet with customer to measure and do a consulting meeting to recommend and address any construction issues and answer questions specific to their flooring project
- Consult with customers on flooring projects, assisted customers in selecting products that complement their home décor, educate customers on product pros & cons, and explain installation process
- Spearheaded a digital marketing shift, shifting focus from print to digital platforms, enhancing customer engagement and sales generating a 35% sales increase by pivoting to digital marketing using Facebook & Instagram to enhance online presence
- Boosted sales by 35% by nurturing key relationships and optimizing marketing strategies
- Reimagine company website, introducing a standout landing page for top-tier wood manufacture increasing brand awareness and showcase the wood product line
- Provided essential coaching to sales team, enhancing their skills in negotiation and customer service leading to deal success
- Managed customer consultations and resolved construction queries, ensuring satisfaction and project success.
Inspired Floors
Sales Manager
04.2018 - 12.2021
Job overview
- Developed systems & procedures to generate new business with retail customer for remodel & renovations of homes. Executed strategic sales strategy that increased territory revenue by 35% year-over-year over a three-year period.
- Exceeded sales goal by 100% each year to generate 3 million in new business sales third year of working together.
- Meet & build relationship with builders & designers to develop center of influence to generate repeat & referral business.
- Consulted homeowner of type of flooring to use and go over the pro's & con's of each product; help them make decision on color, species, width, etc.
- Resolve jobsite issues, mediating between installers and homeowners.
- Develop systems to make it easier to measure, writeup estimates for flooring, kitchen, or bathroom remodels.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
RS Flooring Supply
Outside Sales Territory Manager
04.2016 - 03.2018
Job overview
- Managed over 250 accounts within greater Houston territory. Enhanced customer loyalty and driving repeat business with multiple flooring lines I represented like Couristan, Naturally Aged Flooring, Zazo Tile, Happy Feet, Lexmark Carpet.
- Worked established calendar with geological rotation covering greater Houston territory assuring consistent coverage & excellent customer service, securing over $1.5 million in annual flooring sales.
- Acquired 60 new clients within first-year meeting new business owners and cross selling additional flooring lines to new clients, contributing to 30% increase in regional sales, conducted new product demonstrations and presentations that boosted customer interest.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in assigned territory
- Attended annual flooring trade, Surfaces in Las Vegas, helped set up displays and ran appointments with customers to showcase new product launch & engaged customer to order new lines of flooring.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
- Maintained accurate sales records and provided weekly reports to senior management, facilitating data-driven decision-making.
Houston Flooring Warehouse / S&H Distributing
Flooring Sales Specialist
04.2014 - 04.2016
Job overview
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
- Developed loyal customer base by consistently exceeding expectations and delivering outstanding service throughout entire sales process.
- Coordinated logistics for delivery and installation of flooring materials, ensuring a smooth process from start to finish.
- Conducted accurate measurements of client spaces for efficient installation planning and cost estimation.
- Handled customer complaints professionally and effectively, turning potentially negative experiences into positive outcomes.
Education
Assembly of God Seminary , Springfield, MO
Master of Arts from Theology & Biblical Studies
01.2001
University of Texas , Arlington, TX
Bachelor of Science from Business Administration
01.1998
Skills
- Communication
- Relationship Building
- Leadership
- Goals and performance
- Complex Negotiation
- Decision Making
- Verbal and written communication
- Product Knowledge
- Problem Solving
- Sales expertise
Websites
Personal Information
Title: Sales Manager
Timeline
Sales Manager
Timberline Flooring & Design Center
01.2022 - Current
Sales Manager
Inspired Floors
04.2018 - 12.2021
Outside Sales Territory Manager
RS Flooring Supply
04.2016 - 03.2018
Flooring Sales Specialist
Houston Flooring Warehouse / S&H Distributing
04.2014 - 04.2016
Assembly of God Seminary
Master of Arts from Theology & Biblical Studies
University of Texas
Bachelor of Science from Business Administration
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