TIVAUN COOPER
Brooklyn,NY
Summary
Strong communicator focused on delivering outstanding customer/staff relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Labor Relations Associate
NYC Health Hospitals Corp – Coperate Office
04.2022 - Current
- Prepare the facilitates records for Joint Commission Audit.
- Providing centralized PeopleSoft data entry function to eliminate gaps between effective dates and transaction dates.
- Assisting the Intake teams in drafting and sending timely standardized initial and follow-up Intake communications to Leave Administrators, employees, departments and other stakeholders in accordance with the H+H Intake standards.
- Ensuring that WC and all other leave cases are entered correctly and promptly in the PeopleSoft.
Human Resource Associate
Concorde Medical Group LLC – Northwell Health
02.2019 - 03.2022
- Support HR department in educating employees on and enforcing company policies
- Handle payroll and discrepancies
- Filing and typing up various reports
- Assist in the full hiring process of employees, including recruitment, interviews, verifying work history and references.
Assistant Manager
Gymboree － NYC
07.2017 - 02.2019
- Team Leader towards sales and customer service
- Instrumental in achieving hourly, daily, weekly goals
- Works as a team member collecting payments, providing product assistance.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
File Clerk
Law Offices of Gary R. Weinberg, P.C.
09.2016 - 06.2017
- Maintained Inventory of office supplies files, and report shortages
- Confidentiality dictations to safeguard data and information
- Checked incoming paperwork and correspondence
- Entered paperwork into an electronic system or by using optical scanners.
Student Intern
Union Settlement Mental Health Clinic
10.2015 - 05.2016
- Assisted in conducting self-harm assessments
- Performed general administrative duties such patient intake filing, faxing, mailing and data entry.
- Completed research, compiled data, and assisted in timely reporting.
- Sorted and organized files, spreadsheets, and reports.
Education
Master of Business Administration in Business Management - Business Management
SUNY Empire
05.2026
Bachelor of Applied Science in Human Services -
CUNY New York City College of Technology
05.2018
Associate of Applied Science - Human Services
CUNY Borough of Manhattan Community College
New York, NY05.2016
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Complex Problem-Solving
- Courteous and Professional
- Oral communication
- Work Planning and Prioritization
- Client Engagement
- Data Entry
- Calendar Management
Timeline
Labor Relations Associate
NYC Health Hospitals Corp – Coperate Office
04.2022 - Current
Human Resource Associate
Concorde Medical Group LLC – Northwell Health
02.2019 - 03.2022
Assistant Manager
Gymboree － NYC
07.2017 - 02.2019
File Clerk
Law Offices of Gary R. Weinberg, P.C.
09.2016 - 06.2017
Student Intern
Union Settlement Mental Health Clinic
10.2015 - 05.2016
Master of Business Administration in Business Management - Business Management
SUNY Empire
Bachelor of Applied Science in Human Services -
CUNY New York City College of Technology
Associate of Applied Science - Human Services
CUNY Borough of Manhattan Community College
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