T.J. Short
Tempe,AZ
Summary
Dependable CPhT effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and coworkers alike. Detail-oriented with a commitment to maintaining high-quality assurance and accuracy for the benefit of clients and the workplace.
Overview
7
7
years of professional experience
Work History
Certified Pharmacy Technician
PillPack Pharmacy
04.2019 - Current
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Worked with computerized and automated systems for dispensing medications.
- Counted and labeled automated medication dispensers with correct item and quantity.
- Helped develop and implement improvements to pharmacy organization and processes.
- Corrected medication dosages with incorrect or damaged meds both caught and missed by automated and manual systems.
- Trained several new employees on the operations and standards of work.
Certified Pharmacy Technician
Walgreens
01.2017 - 03.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Reviewed and verified customer information and insurance provider information.
- Communicated directly with doctors offices via telephone, fax and email.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Learned the importance of customer relations between patients and the pharmacy staff.
Education
Bachelor of Arts - Japanese Language
Arizona State University
Tempe, AZ02.2019
Skills
- Prescription Filing
- Team Collaboration
- Proper Labeling
- Equipment Cleaning and Maintenance
- Troubleshooting Malfunctioning Equipment
Hobbies
Music
Cooking
Reading
Video Games
References
Lillian Kuang, Pharmacist
Lkuang53@gmail.com
(916) 529-0926
Rachael Holaday
Rachael.Holaday@gmail.com
(816) 304-9308
Timeline
Certified Pharmacy Technician
PillPack Pharmacy
04.2019 - Current
Certified Pharmacy Technician
Walgreens
01.2017 - 03.2019
Bachelor of Arts - Japanese Language
Arizona State University
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