Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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TJ Stapleton

Beavercreek,OH

Summary

Dynamic Sales Manager with a proven track record at Resolution Specialists LLC, excelling in relationship building and strategic planning. Successfully increased sales revenue through innovative strategies and effective team leadership. Skilled in training and motivating staff, fostering a high-performance culture that drives client satisfaction and business growth.

Overview

11
11
years of professional experience

Work History

Sales Manager

Resolution Specialists LLC
01.2021 - 02.2025
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Led sales meetings twice a week ensuring proper communication and goal achievement.

Business Manager

US Bank
09.2013 - 12.2020
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
  • Assisted with hiring process and training of new employees.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Executed business plans to further strengthen and maximize territory sales and profits.

Education

High School Diploma -

Miami Valley Career Technology Center
Dayton

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Client relationship management
  • Strategic planning
  • Sales expertise
  • Motivational skills
  • Verbal and written communication
  • Sales strategy development
  • Sales tracking
  • Sales presentations

Accomplishments

  • Created a company-wide, comprehensive training program for all sales team members.
  • Supervised team of up to 30 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed the Pinnacle award winning sales team at US Bank two times (2014, and 2018) with reward trips for both.
  • New hire trainer for former employer, including traveling to Mexico twice to train and on-board a call center.

Timeline

Sales Manager

Resolution Specialists LLC
01.2021 - 02.2025

Business Manager

US Bank
09.2013 - 12.2020

High School Diploma -

Miami Valley Career Technology Center

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TJ Stapleton