Tara York
Winchester,KY
Summary
Organized and dependable Assistant Banking Center Manager with extensive management experience in a sales-driven environment. Ability to handle multiple projects, while executing exceptional customer service and high level problem solving skills.
Overview
10
10
years of professional experience
Work History
Assistant Banking Center Manager
Traditional Bank
06.2022 - Current
- Supervise daily tasks of front-line staff, ensuring branch compliance with both regulatory guidelines and internal policy.
- Collaborate with market leadership to open accounts and run transactions for VIP customers.
- Engaging in targeted marketing efforts to meet quarterly account goals; educating existing and new customers on current banking products; opening all accounts as needed to facilitate smooth onboarding process.
- Mentor front line staff, fostering professional growth and improving performances; training new hires from outside markets. Support Banking Center Manager by assisting in employee check-ins and development plans.
- Execute monthly security checklist and auditing reports; create and manage weekly employee schedules.
Teller I/II
Traditional Bank
04.2019 - 06.2022
- Conducted all customer transactions, including deposits, withdrawals, loan payments, cashier checks, and wire transfers.
- Educated customers on all banking products, including personal checking and savings accounts, CDs, safe deposit boxes, debit cards, business accounts, personal and business credit cards, and mobile and online banking; opened accounts as needed.
- Provided exceptional customer service while maintaining customer confidentiality.
- Performed daily operational activities such as balancing ATM and vault, auditing debit cards, completing CTRs, and balancing teller drawer.
Property Manager
T.M.E.A. LLC
03.2015 - 12.2018
- Managed community of 42 apartment homes, maintaining original leases and renewals for management office.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner; ensuring effective communication between owners, residents, and on-site associates.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings; verified income, assets, and expenses of each applicant.
- Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Reconciled business and security bank accounts; utilized Quikbooks for accounting.
Property Manager
MLP Management
11.2013 - 03.2015
- Maintained balance of property petty cash account; followed up on delinquent tenants and coordinated collection procedures.
- Prepared specifications, solicited bids, and approved subcontracts for building services; coordinated with janitorial and engineering staff on maintenance and upkeep.
- Fostered positive relationships between management and tenants; communicated regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
- Delivered Emergency 24-hour on-call service for any tenant issues.
- Completed final move-out walk-throughs for tenants.
Education
Associate of Science - Business Management
Kaplan University
Davenport2016
High School Diploma -
George Rogers Clark High School
Winchester, KY2000
Skills
- Customer Service
- Conflict Resolution
- Complex Problem Solving
- Staff Management
- Budgeting & Sales
- Marketing & Advertising
- Time Management
- Excellent Written & Verbal Communication
- Schedule & Data Management
- Microsoft Suite and Quikbooks
Timeline
Assistant Banking Center Manager
Traditional Bank
06.2022 - Current
Teller I/II
Traditional Bank
04.2019 - 06.2022
Property Manager
T.M.E.A. LLC
03.2015 - 12.2018
Property Manager
MLP Management
11.2013 - 03.2015
Associate of Science - Business Management
Kaplan University
High School Diploma -
George Rogers Clark High School
Similar Profiles
RAEGAN REYNOLDSRAEGAN REYNOLDS
Bank Teller at Traditional BankBank Teller at Traditional Bank
Maria GarciaMaria Garcia
Owner at Yolotl Traditional Mexican CuisineOwner at Yolotl Traditional Mexican Cuisine
Lauren SanfordLauren Sanford
Choreographer at Columbia College Chicago, Legacy Traditional School Southwest and Doral AcademyChoreographer at Columbia College Chicago, Legacy Traditional School Southwest and Doral Academy
Whitney LeeWhitney Lee
Financial Analyst at Cardinal HealthFinancial Analyst at Cardinal Health
Marc SeebergerMarc Seeberger
Restaurant Owner at Self EmployedRestaurant Owner at Self Employed