Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

T'keyah Jones

Orlando,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Front Office Admin position. Ready to help team achieve company goals. Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Office Assistant

Orlando Health
05.2023 - 08.2023
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Used internal software to process reservations, check-ins and check-outs.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Reviewed and updated customer information in database for accuracy.
  • Completed patient check-in processes by verifying insurance and submitting forms to nursing team.

Personal Shopper

Walmart
03.2021 - 03.2023
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Education

Associate of Arts - General Studies

Valencia Community College
1800 South Kirkman Road
12.2022

Skills

  • Patient Profiles
  • Diagnostic Evaluation
  • Information Updates
  • Data Entry
  • Correspondence and Office Documents
  • International Reservations

Certification

BLS- Basic Life Support

  • BLS , [American Red Cross ] - [FEB 2023-Current]

Timeline

Front Office Assistant

Orlando Health
05.2023 - 08.2023

Personal Shopper

Walmart
03.2021 - 03.2023

Associate of Arts - General Studies

Valencia Community College

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T'keyah Jones