Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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RYAN MULLANEY

San Francisco,CA

Summary

Management professional with extensive leadership experience at Live Fit Gym, focused on driving sales growth and enhancing customer satisfaction. Expertise in cultivating a collaborative team environment while upholding operational excellence. Proven ability to communicate effectively and utilize Microsoft Office to implement strategies that result in significant revenue increases.

Overview

10
10
years of professional experience

Work History

Membership Advisor & Assistant General Manager(AGM since 04/2025)

LIVE FIT GYM
San Francisco, CA
07.2024 - Current
  • Develop and nurture new sales leads through outreach messages, calls, and point of sale contact
  • Present Live Fit's differentiating factors from competitors and tailor tours to specific guest needs
  • Work in conjunction with management to accommodate member issues to the highest level
  • Work alongside GM to ensure KPIs are met and exceeded in all revenue streams

Delivery Driver

POSTMATES
San Francisco, CA
06.2023 - 07.2024
  • Streamlined food and goods pickup and delivery while navigating high-traffic urban areas.
  • Ensured accuracy and timely delivery of orders while maintaining excellent customer service.
  • Followed safety and health protocols, including contactless delivery and order verification procedures.

Business Development Representative

SUNRUN INC
San Francisco, CA
01.2023 - 06.2023
  • Educated qualifying homeowners on solar installation processes and financing options for informed decision-making.
  • Developed client relationships and generated leads to enhance market presence, collaborating with account executives.
  • Maintained clear communication with clients during installation to ensure satisfaction and retention.

Bartender

MASTRO'S STEAKHOUSE
San Francisco, CA
05.2022 - 11.2022
  • Delivered exceptional guest-focused service in luxury dining, consistently upholding Mastro’s hospitality standards.
  • Executed high-volume cocktail service, strategically up-selling premium wines and spirits.
  • Provided detailed menu and beverage guidance, logging guest preferences for personalized experiences.

Bartender

CLUB DELUXE
San Francisco, CA
08.2021 - 02.2022
  • Prepared bar for service, ensuring efficient inventory management to support uninterrupted guest experience.
  • Provided friendly, attentive service to patrons in a vibrant nightlife environment.
  • Created welcoming atmosphere through exceptional customer interactions and attentiveness.

Bartender

THE CLIFF HOUSE
San Francisco, CA
07.2018 - 03.2020
  • Delivered top-tier guest service by crafting and serving cocktails, beer, and wine in a high-volume environment.
  • Ensured cleanliness and organization while maintaining compliance with health and safety standards behind the bar.
  • Collaborated closely with servers and kitchen staff to guarantee timely and seamless service.

Bar Manager/Head Bartender

BARBAROSSA LOUNGE
San Francisco, CA
09.2015 - 06.2018
  • Directed daily bar operations and led a team of 12+ staff to enhance training and performance management.
  • Resolved escalated guest relations issues, ensuring adherence to premium service standards.
  • Executed sales strategies that boosted gross revenue beyond $2 million while managing financial tracking.

Education

Associates Degrees - Social & Behavioral Sciences, Arts & Humanities

CITY COLLEGE OF SAN FRANCISCO

Skills

  • Management and leadership skills
  • Coachable
  • Quick learner
  • Proficient in Google Workspace, Microsoft Office Suite, Word, Excel, PowerPoint, Teams, and Outreach
  • Communication skills
  • Conflict resolution
  • Problem solving
  • Sales strategies
  • Goal oriented
  • Customer experience management
  • Front desk oversight
  • Customer relationship management
  • Customer service focus
  • Meeting agendas and minutes

Extracurricular Activities

SFFD Firefighters Toy Program Volunteer SFFD Kids Mentorship Program Volunteer Volunteer Aid for SF General Emergency Department Volunteer at Salvation Army Turkey Carving & Meal Delivery Program

Timeline

Membership Advisor & Assistant General Manager(AGM since 04/2025)

LIVE FIT GYM
07.2024 - Current

Delivery Driver

POSTMATES
06.2023 - 07.2024

Business Development Representative

SUNRUN INC
01.2023 - 06.2023

Bartender

MASTRO'S STEAKHOUSE
05.2022 - 11.2022

Bartender

CLUB DELUXE
08.2021 - 02.2022

Bartender

THE CLIFF HOUSE
07.2018 - 03.2020

Bar Manager/Head Bartender

BARBAROSSA LOUNGE
09.2015 - 06.2018

Associates Degrees - Social & Behavioral Sciences, Arts & Humanities

CITY COLLEGE OF SAN FRANCISCO

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