Taylor Corn
TBD
Carmel,IN
Summary
Excelled in staff management and customer relations, boosting employee performance and customer satisfaction.
Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
12
12
years of professional experience
Work History
District Manager
Edible Arrangements
Indianapolis, Indiana
01.2021 - 06.2024
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Modeled best practices for sales and customer service.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Boosted employee morale by creating positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Built positive and productive relationships with store and field leadership.
- Supervised 3 locations to enforce high-quality standards of operation.
Administrative Office Assistant
Edible Arrangements
Carmel, IN
12.2018 - 11.2020
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through effective problem-solving skills.
- Supported upper management with scheduling, travel arrangements, and expense reporting, increasing efficiency in daily operations.
- Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
- Contributed to professional atmosphere by maintaining clean, organized workspace and managing office supplies inventory.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Improved document management processes by implementing digital storage solutions that reduced reliance on physical files.
- Supported department heads with data entry tasks, streamlining recordkeeping processes for increased accuracy in reporting.
Store Manager
Edible Arrangements
Fishers, IN
06.2017 - 03.2019
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Caregiver, Special Needs
LEL Home Care Services
Carmel, IN
07.2018 - 01.2019
- Offered support to assist with supervising special needs individuals in home.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Encouraged overall wellness through engaging exercise routines tailored to each client's abilities and interests.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Ensured timely administration of medications and treatments as prescribed by medical professionals.
- Maintained disposition and personality to work harmoniously with wide variety of people and families.
- Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams.
Administrative Assistant
Innovative Placements Inc.
Noblesville, Indiana
10.2012 - 01.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
High School Diploma -
Noblesville High School
Noblesville, IN 05.2001 -
Skills
Attention to Detail
Customer Service
Team Building Practices
Leadership skills
Client Relationship Building
Team Leadership
Customer Relations
Decision-Making
Staff Management
Team Development
Leadership Development
Staff Supervision
Employee Scheduling
Staff Development
Compliance Monitoring
Training and coaching
Time Management
Problem-Solving
Teamwork and Collaboration
Multitasking
Multitasking Abilities
Problem-solving abilities
Business development and planning
Adaptability and Flexibility
Active Listening
Team Collaboration
Effective Communication
Organizational Skills
Business Development
Project Planning
Consulting
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridAccomplishments
- Supervised team of 50 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
District Manager
Edible Arrangements
01.2021 - 06.2024
Administrative Office Assistant
Edible Arrangements
12.2018 - 11.2020
Caregiver, Special Needs
LEL Home Care Services
07.2018 - 01.2019
Store Manager
Edible Arrangements
06.2017 - 03.2019
Administrative Assistant
Innovative Placements Inc.
10.2012 - 01.2017
High School Diploma -
Noblesville High School
05.2001 -