TNEJA PRINCE
Rosharon,Tx
Summary
Detail-oriented and dependable Administrative Assistant with strong experience in office coordination, customer service, and document management. Proven ability to support teams, handle sensitive information, and ensure smooth day-to-day operations. Adept at multitasking, scheduling, and working with minimal supervision in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Advocate
Community Health Choice
01.2024 - Current
- Provide timely, accurate, and empathetic customer support through phone, email, and chat
- Troubleshoot customer issues and provide clear resolutions
- Log all interactions in our CRM system
- Escalate complex issues to appropriate departments
- Follow up on unresolved cases and ensure customer satisfaction
Executive Assistant
Goldman Sachs
01.2024 - 01.2025
- Managed executive calendars, coordinated appointments, and scheduled meetings
- Prepared reports, agendas, and correspondence for leadership teams
- Handled confidential documents and communications with discretion
- Organized travel logistics and created detailed itineraries
- Acted as liaison between executives and internal/external stakeholders
OHID SPECIALIST
Benefit Recovery
01.2020 - 01.2024
- Verified insurance eligibility via written and verbal communication with third-party providers
- Performed clerical tasks to expedite claims verification processes
- Maintained confidential member records and ensured data accuracy
Education
Certification - Medical billing and coding
College of health Professionals
Skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Office administration & clerical support
- Data entry & document management
- Phone & email communication
- Microsoft Office Suite (Word, Excel, Outlook)
- Scheduling & calendar management
- Customer service & client relations
Certification
- Executive Secretary and Business Administration Certification
- Advanced Executive Assistant and Office Manager Diploma
- Executive Office Professional Certificate Program
Timeline
Customer Service Advocate
Community Health Choice
01.2024 - Current
Executive Assistant
Goldman Sachs
01.2024 - 01.2025
OHID SPECIALIST
Benefit Recovery
01.2020 - 01.2024
Certification - Medical billing and coding
College of health Professionals