Tobi McKay
Elkridge,MD
Summary
Achieved safety and security across diverse settings through proactive measures. Cultivated effective communication and rapid problem-solving skills to address security challenges. Collaborated within teams to meet objectives while emphasizing vigilance and adherence to protocols.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Escort
Cencore
07.2024 - Current
- Provided security escort services to protect individuals within designated areas. Monitored surroundings to detect potential security threats. Reported suspicious activities or behaviors to appropriate personnel. Offered assistance to visitors with inquiries while maintaining professionalism. Maintained a visible presence to deter potential security risks. Guided visitors in navigating unfamiliar environments. Verified identification credentials to uphold access control procedures.
Sargeant/Dispatcher
FIRST COAST SECURITY
10.2023 - 12.2024
- Led surveillance operations by monitoring security cameras and alarms to preemptively detect threats.
- Directed security personnel deployment to ensure timely response to alarms and emergencies.
- Maintained comprehensive records of all communications and incidents for strategic analysis.
- Collaborated with law enforcement and emergency services to enhance response during critical events.
- Developed an effective communication network for security teams using advanced devices.
- Oversaw regular maintenance of access control systems, addressing any technical issues.
- Partnered with IT to safeguard network security and mitigate potential breaches.
- Conducted thorough inspections to identify and address safety and security vulnerabilities.
- Mentored new dispatchers in security software, achieving a xx% increase in operational efficiency.
- Orchestrated security operations during critical incidents, ensuring swift and effective response.
Field Supervisor
Brosnan Risk Consultants
04.2022 - 10.2023
- Directed workflow improvements that enhanced team productivity. Developed and executed comprehensive training programs for new hires to expedite their integration. Managed officer schedules to optimize efficiency and time management. Conducted thorough performance evaluations that supported employee growth. Resolved employee conflicts to foster a collaborative workplace culture. Executed strategic site visits to reinforce client partnerships. Oversaw post coverage to ensure seamless operational continuity.
- Supervised field operations, ensuring adherence to safety protocols and operational standards.
- Trained and mentored team members to enhance performance and develop skills.
- Coordinated security personnel assignments to optimize coverage and response times.
- Conducted site inspections, identifying potential risks and implementing corrective actions.
- Developed training materials to improve staff knowledge of company policies and procedures.
- Collaborated with management to assess client needs and tailor service solutions accordingly.
- Analyzed incident reports to identify trends and recommend process improvements.
- Implemented strategic initiatives that enhanced operational efficiency across multiple sites.
- Completed site checks and leveraged computerized applications to document or record findings.
- Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
- Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
- Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
- Increased worksite safety with detailed risk assessments and implementation of comprehensive safety measures.
Security Lead Officer
Fortified Security
03.2021 - 04.2022
- Monitored CCTV cameras to enhance security measures. Verified visitors and employees during entry and exit to improve access control. Conducted thorough trailer inspections to maintain compliance. Assisted in training programs for new hires. Developed security protocols and training programs for staff. Managed incident response procedures to reduce response times. Led security operations to maintain safety across multiple facilities. Conducted risk assessments to identify vulnerabilities. Collaborated with law enforcement to coordinate emergency response strategies. Oversaw security team performance to provide mentorship and guidance. Analyzed security incidents to develop insights for improvement. Streamlined communication processes to enhance operational efficiency. Implemented access control systems and surveillance equipment to enhance security. Reviewed incident reports and took corrective actions to improve security performance. Optimized resource allocation by analyzing staffing needs. Implemented cybersecurity measures to safeguard sensitive data. Conducted regular security audits to ensure compliance with regulations. Streamlined emergency response protocols to improve reaction times. Reduced security incidents by conducting risk assessments and recommending action plans. Screened vendors and contractors before granting access to restricted areas.
Security Officer (Full-time)
Masters Security
08.2020 - 02.2021
- Achieved successful training of new hires in mask control techniques, contributing to overall team readiness. Delivered contract job objectives within six months, enhancing operational efficiency. Improved team performance through the implementation of effective onboarding processes. Maintained a secure environment by monitoring premises for personnel and property safety. Responded to alarms and emergency situations with prompt action, ensuring safety. Provided essential training to new security staff on policies and procedures, fostering compliance. Generated comprehensive reports on incident responses and security breaches, informing management decisions. Created a safe and inviting atmosphere for guests through professional interactions. Identified areas for improvement in security protocols, enhancing overall effectiveness. Enhanced incident response through the implementation of advanced surveillance measures.
Securuty Officer
Allied Universal Security Services
10.2019 - 02.2021
- Oversaw security operations by conducting regular foot patrols across all facilities. Monitored security systems to uphold safety standards and compliance. Addressed incidents with urgency to promote swift resolution and enhance future prevention strategies. Cultivated a welcoming atmosphere by greeting guests with professionalism while prioritizing safety. Responded decisively during emergencies to mitigate risks of damage and injury. Delivered exceptional customer service by resolving visitor inquiries related to safety and access control. Enforced strict entry protocols to prevent unauthorized access to facilities. Verified identification of individuals entering and exiting to ensure security integrity.
Education
High School Diploma - undefined
Tall Oaks Vocational
Bowie, MDSkills
- Operated computer systems to support daily tasks Assisted in data entry and management using Microsoft Access Monitored surveillance systems to ensure safety and security Provided clerical support and maintained organized records Communicated effectively with team members and clients Managed conflict resolution and supported team collaboration Supervised staff to enhance performance and workflow Conducted vehicle inspections and ensured compliance with safety protocols Supported loss prevention efforts through vigilant surveillance Maintained confidentiality of client information and security protocols Executed incident reporting and threat assessments to mitigate risks Participated in emergency preparedness and evacuation planning Delivered first aid and CPR assistance when necessary Facilitated teamwork and problem-solving initiatives to improve operations
Certification
- Barista certified
- Present
- MD Firearm Permit
- October 2024 to October 2026
- OC
- January 2025 to January 2026
- Handcuffing
- Baton
- First Aid CPR AED
- Driver's license
- Armed Security License
- DC Armed License
- Non-CDL Class C
- Md Security Guard License
Timeline
Security Escort
Cencore
07.2024 - Current
Sargeant/Dispatcher
FIRST COAST SECURITY
10.2023 - 12.2024
Field Supervisor
Brosnan Risk Consultants
04.2022 - 10.2023
Security Lead Officer
Fortified Security
03.2021 - 04.2022
Security Officer (Full-time)
Masters Security
08.2020 - 02.2021
Securuty Officer
Allied Universal Security Services
10.2019 - 02.2021
High School Diploma - undefined
Tall Oaks Vocational